We are seeking a Receptionist-Towson Preparatory Site who will be the point person for operations at the Peabody Towson Preparatory, providing a variety of customer service functions for faculty, students, and parents. Duties include securely opening and closing the building, greeting and directing students and parents, managing the children and traffic as needed, supporting faculty with administrative needs, monitoring the building and studios, assisting with set up and running of special events, such as recitals, and various administrative tasks such as entering information into the scheduling software, using various software such as Outlook email system, Microsoft Suite, AUXS Safety application, and other JHU software applications.

Typical hours worked: 16 - 24 weekday hours per week, primarily afternoon and evening hours, Saturdays (occasionally) and Sunday afternoon (rarely). There is potential for additional hours to provide more support and substitute weekend coverage on occasion Flexibility is preferred.

Specific Duties & Responsibilities

• Responsible for timely opening of the building, and facilitate start-up of operations (unlock front door and office, turn on lights in lobby and halls, check overnight phone messages, etc.)
  
• Supports security personnel in the health questionnaire check-in process (when in use).
• Oversee access to locked areas and equipment (locked studios, AV equipment, etc.) by supervising use and return of keys.
• Handle and/or refer problems that may arise to an appropriate responder and/or contact emergency personnel in an emergency (example: child locked in car, heating malfunctions, etc.)
• Provides friendly first point of contact for inquirers. Assist parents, students and general public with questions (re: catalog, room assignments, classes offered, events etc.)
• Take accurate phone messages for faculty and staff.
• Communicate necessary information to branch coordinator and office manager (supplies that need to be ordered, space requests needing approval, etc.)
• Operate office equipment and distribute mail. Send and receive email and scanned materials, particularly to maintain flow of information to and from downtown campus.
• Facilitate recitals and receptions; copy programs as needed, provide information for user regarding locations of tables, supplies, and assist with set up and running of the events as needed.
• Assist branch coordinator and office manager with production of typed information (letters, fliers, recital programs) and bulletin boards on occasion as needed
• Securely close building after use, checking windows, doors, equipment requiring turn-off, lights, etc.

Special Knowledge, Skills & Abilities

• Must be knowledgeable of the Towson Preparatory procedures and activities, including academic calendar.
• Basic office knowledge and computer skills sufficient for a front desk position.
• Customer service and interpersonal skills appropriate for a front desk position.
• Friendly, effective and appropriate skills to support working with children, as well as an enjoyment of working with children of all ages.
• Ability to respond appropriately to an emergency if and as needed.

Physical Requirements

• Ability to stand, walk around the building and up and down stairs to monitor hallways, dance and music studios, and to assist children as needed.
• Ability to walk around building to monitor and open and close for security purposes.
• Ability to help set up chairs and tables for special event.

• High School diploma/GED required.

Classified Title: Receptionist 

Working Title: ​​​​​​​Receptionist - Towson Preparatory Site

Role/Level/Range: ATO 37.5/01/OB  
Starting Salary Range: $15.00-$18.20-$21.10 HRLY (Commensurate with experience) 
Employee group: Casual / On Call 
Schedule: 16 - 24 weekday hours per week, primarily afternoon and evening hours 
Exempt Status: Non-Exempt 
Location: ​​​​​​​Peabody Institute 
Department name: ​​​​​​​The Preparatory  
Personnel area: Peabody 

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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