About PLUS:

The PLUS - Personalized Learning Squared project, run by the Human-Computer Interaction Institute at Carnegie Mellon University aims to double the rate of math learning in middle school students, particularly those who have been historically underserved. This project is operated in collaboration with Carnegie Learning and Stanford University and is led by Principal Investigator Prof. Ken Koedinger and Shiv Gupta.

Our program features a hybrid tutoring platform that combines human and AI tutoring to deliver personalized learning for each student. We are currently working with 5 large school districts in Pennsylvania, Maryland, and California with over a dozen schools on the waitlist. Our team consists of diverse individuals with backgrounds ranging from experienced researchers to high-tech to small startups and we operate in a fast-paced and fun environment.

As a tutor supervisor at PLUS, you will be responsible for recruiting, onboarding, managing, and deploying both in-person and remote tutors at our partner school sites.

Your core responsibilities will include:

• Recruiting, onboarding, and supervising volunteer and part-time tutors
• Working with researchers, learning engineers, and program managers to coordinate and schedule the tutoring program at partner schools
• Meetings and regular communication with PLUS leaders and school administrators
• Conducting orientation and training for new tutors in conjunction with learning engineers
• Developing and maintaining relationships with school administration, classroom teachers, tutors, and students
• Maintaining files and records of tutoring activities and for each tutored student
• Providing feedback on tutor performance and working with the Product Lead to ensure a positive learning experience for tutors involved in the program
• Develop, facilitate, and evaluate math tutor training resources.
• Coordinate the operation of weekly training workshops in partnership with faculty and other staff.
• Manage the payroll process for undergraduate tutors.

Flexibility, excellence, and passion are vital qualities within Carnegie Mellon University. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

What You Bring:

• Bachelor's Degree
• 1-3 years of experience working in early mathematics programs and/or as a math specialist
• Must have the willingness to engage with and mentor college students
• Detail-oriented and able to manage multiple ongoing priorities.
• Excellent communication skills and a commitment to implementing inclusive practices.
• Growth-focused mindset with an emphasis on mentoring students.

What We Offer:

• Competitive salary and benefits package
• Professional development opportunities
• Comprehensive health insurance and generous PTO
• Chance to work with the world's foremost learning science researchers
• A fun, high-octane team that will work with you every step of the way

Requirements:

• Successful background check

Interested in this exciting opportunity!? Apply today!

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university's current COVID-19 mitigation requirements.

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