Senior Patient Experience Representative (Spina Bifida Center-Urology) in Boston, MA for Boston Children's Hospital

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Senior Patient Experience Representative (Spina Bifida Center-Urology)

Job Summary*PER Positions are currently eligible for a Sign-on Bonus of $1,500 for full time positions (prorated for part-time positions)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports Center operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out: Greeting and directing patients, families and visitorsMo

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