Herc-Higher Education Recruitment Consortium

Extension Business Operations Team Manager

Title:
1162-NN - Manager

Business Title:
Extension Business Operations Team Manager

Additional Titles:

Location:
WSU PULLMAN CAMPUS

Employee Type:
Admin. Professional

Job Family:
Administrative Professional - Not OT Eligible

Position Details:

WSU Extension. Extending Knowledge. Changing Lives.

There is extraordinary work being done by WSU Extension faculty and staff! Did you know that 4-H, Master Gardener's, and SNAP-Ed, are all Extension programs? This a small sample of the programs WSU Extension delivers to communities and residents in Washington State.

If you are inspired by the work being done by WSU Extension, come join our organization that values people, communities, and the environment. We are forming a new Extension Business Operations Team (EBOT) to provide business support for these amazing programs ran by faculty and staff across the state. Primary support functions of EBOT include Personnel, Payroll, Accounting, Procurement, Invoicing, and Inventory. EBOT values integrity and teamwork. We believe that success is achieved by working together. We aim to earn the trust and respect of those we support. All team members have a voice, and all contributions are vital to the organization.

Our new position coordinates with the Extension Administrative Managers to oversee and lead business services across WSU Extension.

The Manager provides leadership, guidance, mentoring, and support to EBOT.

The Manager plays a key role in intersecting with various other work groups within WSU Extension, CAHNRS, and the University.

If Professionalism, Diplomacy, Teamwork, and Integrity speak to you as essential qualities for success in your career, then this position is for you!

The Extension Business Operations Team Manager will be a Pullman based position with hybrid work options. While EBOT members are not stationed in a single location, we do connect daily working as a high functioning fully engaged team serving faculty and staff in every county across Washington State!

Summary of Duties:

The Manager oversees and leads the financial and personnel functions conducted by the Extension Business Operations Team that serves multiple WSU Extension units throughout the state. Responsibilities include overseeing and leading the development and maintenance of information and reporting systems, participating in the overall administrative management of the Extension Business Operations Team, training personnel, and representing Extension Leadership as required. This position works in conjunction with Extension Leadership and Administrative Managers to coordinate large, multifunctional, and diverse fiscal and personnel functions for faculty, staff, public affiliates, volunteers, administrators, and the public throughout the state. This position requires use of independent judgment to analyze problems and implement solutions, establish procedures for the Extension Business Operations Team, and plan, direct, coordinate, and evaluate the personnel and fiscal functions of the Extension Business Operations Team.

Job Duties:

20% | Administration

• In consultation with Administrative Managers, develop, implement, and maintain records management systems and processes to allow easy retrieval, proper follow up, and retention for Extension Business Operations.
  
• Engage with Extension Leadership and the Administrative Managers in the development, implementation and maintenance of policies, objectives, short-and long-range planning to assist in accomplishment of established goals.
  
• Perform administrative duties, solve problems, and make decisions to manage daily ongoing Extension Business Operations and functions.
  
• Represent Extension at various community and/or business meetings; promote existing and new policies and procedures.
  
• Act as backup for the Extension Administrative Managers as necessary.
  

20% | Compliance Training

• Provide leadership in the development, implementation, and training of fiscal and personnel core competencies for Extension Business Operations to ensure compliance with policies and procedures. Activities include purchasing, expense reimbursements, account reconciliation, personnel processing, revenue generation, inventory management, and reporting.
  
• Provide communication in the interpretation and updates of policies and procedures; advise Extension faculty and staff to ensure that practices are in conformance with regulations and policies.
  

20% | Fiscal Management

• Oversee Extension Business Operations financial transactions and services and consult with Extension Administrative Managers as necessary.
  
• Develop or assist in the development and management of fiscal and operational strategies and initiatives.
  
• Develop and implement internal policies and procedures to ensure compliance of federal, state and university policies and regulations and assist in response to fiscal audits.
  
• Assist in the coordination of business assets and the biennial property inventory process for county locations.
  

20% | Personnel Management

• Work in conjunction with Extension Administrative Managers to oversee temporary and permanent employment actions and recruitment.
  
• Oversee the time and leave reporting, and the timely completion of all payroll related activities, including positive pay, verifying payroll, and initiating corrective action and consult with Extension Administrative Managers as necessary.
  
• Ensure personnel onboarding and termination processes are completed in a timely fashion.
  
• Maintain confidential personnel records as necessary.
  

15% | Supervision

• Supervise the Extension Business Operations Team Staff.
  
• Monitor workloads of staff, make work allocation adjustments, and act as backup as necessary.
  
• Onboard and train personnel and direct them to appropriate training as appropriate.
  
• Evaluate performance, initiate corrective actions, and make recommendations for personnel actions.
  
• Motivate employees to achieve optimal productivity and performance.
  
• Promote a harmonious work environment and stellar customer service.
  

5% | Other Duties

• Perform other related duties as assigned.
  

Required Qualifications:

A Bachelor's degree in a relevant field and four (4) years of progressively responsible experience in a field related to the functional managerial area which has included at least one (1) year of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• Off-site and overnight travel to various locations may be required to attend conferences, meetings, and special events.
  

Preferred Qualifications:

• Demonstrated ability to communicate and interact effectively, with persons of varying levels of responsibility and experience, both orally and in writing.
  
• Demonstrated knowledge of Microsoft Office Excel and Workday.
  
• Knowledge of WSU Business Policies and Procedures in the areas of personnel, finance, and administration.
  
• Experience in higher education, local or state agency, or equivalent.
  
• Demonstrated administrative, organizational, managerial, decision-making, and problem-solving skills.
  
• Ability to take on new responsibilities and work effectively in an environment of change and ambiguity.
  
• Customer service experience.
  

Additional Information:

COVID-19 Vaccine Information:

In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at hrs@wsu.edu or 509-335-4521 if you have questions.

Area/College:

WSU Extension

Department Name:

Extension Business Operations

Location:

Pullman WA 99164

Remote/Hybrid work options available

Department Link:

https://extension.wsu.edu

Monthly Salary:

$5,868.00 | Commensurate upon qualifications and experience

FTE:

100%

Position Type:

Permanent

Posting Close Date:

This position has been re-posted as Open until Filled. The screening of applicants will begin immediately.

Background Check:

This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Required Documents:

1. Resume

2. Cover Letter

Time Type:
Full time

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Extension-Business-Operations-Team-Manager_R-5868

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.





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