Herc-Higher Education Recruitment Consortium

Accessible Media & American Sign Language Accommodations Coordinator

Job no: 509261
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Classification: Administrative Support Coordinator I
Anticipated Hiring Salary: low $3,000's monthly
CSU Salary Schedule
Hours: Full-time / 40 hours per week - NOTE: this is an 11 month full-time position paid over 12 months
FLSA: Non-exempt

Priority Screening Date: January 9, 2022
Recruitment Status: Open Until Filled

ABOUT CSUMB

Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students. The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB's sustainability initiative is to be carbon neutral by 2030. The university's faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general direction of the Director of Student Disability Resources (SDR) and day-to-day work direction of the SDR Operations Analyst the Accessible Media and American Sign Language (ASL) Accommodations Coordinator is responsible for assisting in the provision of assessible media as an accommodation for authorized, enrolled students with learning, physical, psychiatric/psychological disabilities and/or brain injuries. Serves as a member of the Health and Wellness Services team and as part of the Division of Student Affairs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Operates production equipment such as personal computers, high speed Optical Character Recognition scanner, book guillotine, flash drives, and CSUMB servers. Using Kurzweil 3000, TextAloud, and Adobe Acrobat X Pro, scans, formats, and edits accessible course materials for SDR clients. Leads Deaf Services video transcription and video captioning, including post-production and live captioning, and supports ASL services. Follows up with students referred for Alternative Media Production (AMP) and captioning. Maintains frequent communication with student clients, faculty, and staff via email, telephone, in-person office visits and other means to ensure timely delivery of service. Assists with recruitment and training of AMP and captioning student assistants; directs daily workflow of student assistants assigned to these duties. Upholds professional standards, policies, system-wide mandates, executive orders, and procedures to serve CSUMB students. Identifies and solves problems. Recommends process improvements.
• Maintains files on each student in a highly confidential manner; frequently uses SDR's student file systems, databases and web-based information. Compiles data to prepare reports and other outputs.
• Assists Alternative Testing e.g. with conversion of academic tests to accessible formats to facilitate provision of equal access while maintaining academic standards. Converts other materials to accessible formats e.g. for SDR events and Commencement. Supports: SDR Equipment Loan; Notetaking Service; and implementation of other authorized student accommodations.
• Assists Operations Analyst and Student Accommodations Coordinator with projects. Attends meetings and represents SDR at campus functions. Serves as team member for Health and Wellness Services.

Other Functions:

Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: correct English, including grammar, spelling, punctuation and editing; office systems and ability to use a broad range of technology, systems, and packages. Detailed knowledge of or the ability to quickly learn applicable university infrastructure, policies and procedures. Working knowledge of budget policies and procedures. Experience to be fully functional in all technical aspects of work assignments.

Ability to: quickly acquire a thorough, detailed knowledge of applicable university infrastructure, policies, and procedures; make sound independent decisions and recommendations based on current policies and procedures and a thorough analysis of current situations; independently handle multiple work unit priorities and projects under strict deadlines; apply a wide variety of policies and procedures where specific guidelines may not exist; perform standard business math, such as calculate ratios and percentages, track financial data and make simple projections; draft and compose correspondence and standard reports; effectively handle a broad range of interpersonal contacts, including those at the highest level and those requiring strict confidentiality; address common and unique problems using reasoning and judgement to develop practical, thorough, and creative solutions; establish and maintain cooperative working relationships within a diverse, academic environment. Exceptional ability to communicate verbally and in writing, a professional, persuasive and tactful manner.

MINIMUM QUALIFICATIONS:

Knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

SPECIALIZED SKILLS:

Proficient in the use of technology, systems, and packages; to include word processing, email and spreadsheet, mail merges, database programs and electronic scheduling software. Ability to recognize confidential matters and maintain confidentiality; establish and maintain cooperative working relationships within a multicultural and diverse community using respect and effective interpersonal skills; take proactive and positive measures to ensure optimal support of the office. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. A strong customer service attitude and commitment is essential. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS:

Proficient in the use of technology, systems, and packages; to include word processing, email and spreadsheet, mail merges, database programs and electronic scheduling software. Ability to recognize confidential matters and maintain confidentiality; establish and maintain cooperative working relationships within a multicultural and diverse community using respect and effective interpersonal skills; take proactive and positive measures to ensure optimal support of the office. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. A strong customer service attitude and commitment is essential. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position is considered a