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Help Desk Technician/User Services Technician - Roxbury Community College
Location: Roxbury Crossing, MA Category: Staff Posted On: Mon Jul 26 2021 Job Description: Under the direction of the College's Technical and User Services Manager supports the use of personal computer hardware, software, and related peripherals at the College and plans for their enhanced use. Works as part of a Help Desk support team that deploys and maintains, desktop and laptop computer hardware and software systems, and provides technical assistance to all institutional constituents.Responsibilities:Provides telephone, face-to-face and online support to personal computer usersImage PC's for deployment using Acronis or similar imaging softwareSmart Classroom & Projector Support & Troubleshoot
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