All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Harborview Medical Center's STD Clinic has an outstanding opportunity for a Patient Services Specialist Supervisor (Full-Time Day Shifts). Under the general direction of the Nurse Manager, the Patient Services Specialist Supervisor is responsible for a variety of supervisory and administrative non-clinical department functions. The PSS Supervisor's primary report is to the Nurse Manager. In addition, there is a secondary reporting relationship to the Assistant nurse managers of the unit.
The PSS Supervisor is responsible for the overall leadership and supervision of staff in the Patient Services Specialist class series and/or other assigned staff. The PSS Supervisor is also responsible for completing, coordinating and monitoring of:
Staff scheduling systems
Payroll and timekeeping systems
Educational and human resources data tracking systems
Other systems that support the Nurse Manager.
The PSS Supervisor takes a proactive role in the efficient operations of the unit. Additional responsibilities include:
Relief PSS coverage
Supplies, equipment and facilities management
Quality assurance and improvement
Management, collection and reporting of data.
Requirements: Bachelor's Degree in a medically related or public relations field AND Four years of experience as a Patient Services Specialist OR High School graduation or equivalent and four years experience as a Patient Services Specialist and a UW Supervisory Skill Certificate; OR equivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.