Applicants are strongly encouraged to upload a resume when applying for this opportunity.
Known for its presentation of a wide variety of events from the latest popular concerts and Broadway attractions to university ceremonies and conference events, IU Auditorium is a 3,200-seat theatre that has been a model of campus and community programming and engagement since it opened in 1941. We are excited to bring into our Auditorium family dynamic guest services team members who will uphold our mission of creating engaging arts and event experiences at IU.
Ticket Taking staff position is responsible for:
Scanning tickets at point of entry.
Greeting and directing guest at events.
Creating a warm, welcoming atmosphere for guests.
Assisting with crowd management and line control.
Troubleshooting minor ticketing/entry concerns, soliciting assistance of head ticket-taker and/or box office as needed.
General knowledge at the high school level.
Prior sales or customer service experience.
Outstanding customer service and communication skills.
Ability to work in a team environment.
Ability to operate digital, hand-held ticket scanners.
Working Conditions / Demands
Ability to move through a multi-level facility. Ability to stand for extended periods of time (2 or more hours.) Ability to lift up to 10 pounds.
This is an in-person position and will not have the option of a remote work arrangement due to the nature of the job.
$10.15 per hour.
Up to 25 hours per week, depending on events schedule. This position often requires working on evenings and weekends.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.