Department Name: H3997:EVPHA Information Technology
UK HealthCare Information Technology Services is seeking Service Desk Analyst to provide tier 1 support of all ITS incidents and requests for UK Healthcare. This position will provide end user application support, support customer resolution, as well as deploy or install end user applications.
The successful candidate will establish strong credibility & collaboration with our physicians, customers, department leadership, affiliated organizations, and all I.T. staff members. UK Healthcare is a highly matrixed organization which requires excellent interpersonal skills, persuasion and influencing skills, ability to participate in large multi-disciplinary teams with significant amount of varied work assignments.
HDI Support Center Analyst certifications are required within one year of hire date.
Microsoft Windows and MacOS knowledge and troubleshooting experience with various computing devices including workstations, laptops, mobile devices, printers, telephones, etc.
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
HDI Support Center Analyst. Certifications are required within one year of hire date.
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.