****25% travel to various bay area locations and Santa Cruz/Monterey locations***
The APeX Application Analyst functions as the primary support contact and expert for the application for Patient Access. They work under the direction of the Team Lead and/or Manager to configure, build & install the application. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations support by the application. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
Develops/design advance/complex programs and guides their develop with members of a cross functional team
Works independently and in consultation with team lead and/or manager
Application expertise to define "integrated" system design requirements and develop/implement complex application components
Able to negotiate scope/approach with team, end users and IT infrastructure partners
Principal contact for resolution of complex integrated issues and/or solutions
Proficient with Cadence scheduling, and registration
The APeX Application Analyst utilizes technical APeX skillset to support patient access applications such as Cadence, Grand Central, Community Connect and/or MyChart. Achieving an Epic Application certification in one or more of the Patient Access areas is critical for success in the role (expectation is within 6 months of hire).
Internal Number: 3146441
About University of California, San Francisco
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and high-quality patient care. It is the only UC campus in the 10-campus system dedicated exclusively to the health sciences.