â¢ Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Experience working in a higher education environment
Customer service experience
Experience providing administrative support to multiple staff
Experience with technical/computer systems and data entry
Ability to be autonomous, to take initiative, and to be self-motivated.
Under general supervision, performs and coordinates clerical work such as examining and evaluating data according to established guidelines requiring a knowledge of both assigned and related work areas. Duties may involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. May provide functional supervision.
Characteristic Duties and Responsibilities
â¢ Examines, evaluates and verifies documents such as reports, purchase orders, payrolls, invoices, checks and vouchers, or student files for completeness and accuracy, determining conformity to established guidelines or policies, and personally follows up on discrepancies and resolves problems.
â¢ Maintains appropriate files.
â¢ Reviews inquiries and provides information regarding policies and procedures requiring knowledge of both assigned and related work areas.
â¢ Prepares, compiles, and maintains records; calculates estimates or billings; and monitors, verifies, and reconciles departmental statements.
â¢ Recognizes and resolves problems.
â¢ May prepare cash reports and cash register edits.
â¢ Integrates information and may run routine queries to generate or produce reports.
â¢ Assigns, coordinates and reviews the work of other clerical personnel for conformance to established guidelines.
â¢ Composes correspondence in response to routine inquiries frequently without instruction or review.
â¢ Initiates and processes standardized forms related to area of assignment.
Knowledge, Skills, and Abilities
â¢ Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
â¢ Knowledge of institutional and unit policies, processes and forms.
â¢ Knowledge of proper format, grammar, spelling, punctuation and capitalization.
â¢ Skill in utilizing computer software packages and online systems.
â¢ Skill in operating office equipment.
â¢ Ability to communicate effectively with staff, students, and the public.
â¢ Ability to follow oral and written instructions and apply institutional and other policies accurately.
â¢ Ability to gather, evaluate, and display data in appropriate format and keep accurate records.
â¢ Ability to exercise functional supervision over employees.
â¢ Ability to organize and prioritize multiple tasks.
This a 6-month term position.
Regular with Term Appointment (Fixed Term)
Proposed End Date or Length of Term:
February 28, 2022
Number of Months Employed Per Year:
06 Month Work Period
Apply for this position by clicking on âApplyâ and completing the Merit Employment Application. Please be prepared to enter details about your education and work history. If you have questions regarding the application process, please email email@example.com or call 515-294-4800 or Toll Free: 1-877-477-7485.
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.