The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation, Pierce College is an innovative and equity-focused community college dedicated to helping all students achieve their academic and professional goals. Check out our Aspen Institute Award for Community College Excellence. This is Pierce College's second time as an Aspen Prize top finalist.
The incumbent in collaboration with the ctcLink Project Director and Pillar Leads is responsible for providing a functional, technical and business analysis role in support of the ctcLink (PeopleSoft) administrative systems in the Human Capital Management Pillar and Finance Pillar and serves as the technical resource to departments to include (but not limited to) Human Resources and Finance. The incumbent is responsible for analyzing data, system planning, implementation and upgrade support, and production operation for the ctcLink Human Capital Management Pillar and Finance Pillar.
The incumbent must be proficient and manage all aspects of the ctcLink Human Capital Management Pillar and Finance Pillar modules and work as a liaison among department staff and project stakeholders to elicit, analyze, communicate, prioritize, clarify, validate and document requirements for changes to business processes and information systems in support of department and ctcLink project objectives. Using evidence-based decision-making in collaboration with the ctcLink Project Director and Pillar Leads, the incumbent will implement strategies that lead to the overall stabilization of ctcLink. This position reports to the ctcLink Project Director.
Please note: Pierce College is transitioning back to working in the office at Pierce College Fort Steilacoom after more than a year of primarily-remote work. One or two days in the office per week will be required at first (other days remote). This will increase over time. Health and safety precautions are in place.
About the District: The college enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations. Want a feel for our District, take a peek with aerial campus views!
Pierce College at Fort Steilacoom - Located on a beautiful 140-acre site with views of Mount Rainier and recreational Waughop Lake, the campus enjoys modern facilities that include state-of- the-art teaching and learning spaces; an immersive, full-dome digital planetarium; child development center; and a health education center.
Pierce College at Puyallup - Located on a luscious site with 125-acres of wooded land including modern facilities and beautiful hideaways.
The Business Systems Analyst for Human Capital Management (HCM) and Finance (FIN) will be responsible for the following:
In collaboration with the ctcLink Project Director and Pillar Leads provide functional, technical and business analysis role in support of the ctcLink (PeopleSoft) administrative systems in the Human Capital Management Pillar and Finance Pillar.
Manage all aspects of the ctcLink Human Capital Management modules and Finance modules and work as a liaison among department staff and project stakeholders to elicit, analyze, communicate, prioritize, clarify, validate and document requirements for changes to business processes and information systems in support of department and ctcLink project objectives.
Support all PeopleSoft system functions within the Human Capital Management Pillar and Finance Pillar, including (but not limited to) Human Resources, Payroll, Benefits, Accounts Payable, Finance, Purchasing and Budget Office departmental functions.
Act as functional and technical lead and subject matter expert providing support for the ctcLink Human Capital Management modules and Finance modules.
Collaborate with ctcLink Project Director, Pillar Leads, department managers and staff to identify needs, changes, testing and training of system implementation and upgrades.
Direct data validation, integration and acceptance testing where needed.
Create ad hoc queries and reports using PeopleSoft Query and other Business Intelligence and data analysis tools.
Work closely with local and State Board for Community and Technical Colleges (SBCTC) resources in support of ctcLink Human Capital Management modules and Finance modules.
Maintain ctcLink system and functional configurations within the Human Capital Management modules and Finance modules, and work closely with SBCTC support analysts for issue escalation and resolution as required.
Direct the implementation of system updates, providing documentation for departments and staff.
Troubleshoot and manage resolution of system issues at the college level, working with SBCTC Support and disseminating information to college staff.
In strong collaboration, work closely with the ctcLink Project Director and Pillar Leads to promote continuous improvement and business process analysis within the Human Capital Management modules, Finance modules, Human Resources Department and Finance Department.
Provide ctcLink system and functional configurations across all modules within the Human Capital Management modules and Finance modules; and, work closely with SBCTC production support analysts for issue escalation and resolution as required.
Responsible for project coordination with the ctcLink Project Director, planning and ensuring successful completion of project goals and milestones.
Lead college review and testing of ctcLink PeopleSoft updates including working with end users on new functionality and determine effect on current systems and business processes.
Security Role/Row Administration:
Manage and implement user security roles for current employees in the Human Capital Management Pillar and Finance Pillar, as well as onboarding new employees; troubleshoot security issues and support user questions and training.
Work closely with ctcLink Project Director and Pillar Leads to develop and implement security/access strategies and solutions, as well as, database and data analysis solutions and tools.
Work closely to promote continuous improvement and business process analysis within Human Capital Management and Finance and other divisions related to security management.
Other Collaboration and Responsibilities:
Serve as liaison between different pillars in relation to the integration of the system.
Monitor performance, discover variances and propose necessary actions to mitigate potential risks.
Prepare technical manuals, system documents and other technical resources.
Demonstrate multicultural competence (including an awareness and understanding of historically disadvantaged populations) and create an educational and work environment that affirms a commitment to equity, diversity, and inclusion.
Support the college’s mission by creating a work environment of mutual respect and fairness, while encouraging creative and critical thinking.
Contribute to the appreciation of diversity and foster a climate of multicultural understanding.
Perform other related duties as required and deemed appropriate in support of the ctcLink project team to accomplish assigned responsibilities and functions of the office.
Bachelor’s degree or higher in human resources, finance, business, education, public administration, technology or closely related field from an accredited college or university OR equivalent education and experience.
One year of experience in a technical and functional role providing business analysis and systems support for a college administrative information system and/or enterprise resource planning (ERP) or other complex information system.
Experience using PeopleSoft’s Human Capital Management and/or Finance modules.
Experience providing organizational change management and business processes improvement solutions and tools.
Higher education experience preferred but not required.
Special Requirements and/or Conditions of Employment: The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the candidate's suitability to perform in this position.
Knowledge, Skills, Abilities, Traits and Characteristics Required:
Demonstrated ability to work collaboratively across multiple departments, divisions and/or the community.
Demonstrated experience working with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working and learning environment.
Excellent analytical and problem solving skills.
Strong, effective organizational and interpersonal skills.
Excellent communication and customer service skills including verbal, written and active listening.
Advanced experience with word processing, spreadsheet, database, and report writing applications.
Ability to manage multiple competing priorities and work under pressure in high stress situations.
Dependability, accountability and the ability to maintain progress on tasks without supervision.
Critical thinking skills and strong skills in consensus building and problem solving.
An understanding of antiracist policy development coupled with the skills to eliminate barriers that harm underrepresented people.
Verbal and nonverbal communication skills in interaction with those who are culturally different from one's self.
The ability to work with culturally diverse groups toward a common goal by involving, including and valuing others.
The ability to engage in cultural conflicts that occur between individuals and groups.
In 1967, more than 1,500 students walked through the doors of Pierce College sites with a special goal in mind: to further their education inside their own community. Then called Clover Park Community College, students attended classes in a variety of locations throughout Pierce County. The college held its first graduation ceremony on June 7, 1968. Seven students earned their associate degrees, and more than 200 completed the college’s Adult High School program that year. After a successful first year, the first order of business was to change the name to Fort Steilacoom Community College. A permanent campus was established on 146 acres overlooking Fort Steilacoom Park and Lake Waughop. In 1987, the college began focusing on expansion and growth of the Puyallup site. The college purchased 123 acres near South Hill, and the new campus’ first permanent building, the Gaspard Education Center, was dedicated in 1990. The campus continued to expand, and in 1996 the Brouillet Library Science building opened. Pierce College Puyallup was recognized by the State Board for Community and Technical Colleges in 1999 as the state’s 34th community college and the second college in Pierce College District 11.