The Assistant General Manager provides leadership in the management and development of the assigned Residential Dining Unit The position will be responsible to directly train and develop front of the house staff for both full and part time employees, while providing support to the designated Leader of the Residential Dining Unit .
Supervises Dining???s plan to attain the unit???s operational goals.
Assists the in managing the performance evaluation, and development of Unit Assistant Managers in assigned area of responsibility.
Manages and schedules staff to maintain the service standards while operating within budgeted labor cost guidelines.
Responsible for reviewing payroll for all union staff and temporary staff for accuracy.
Assists in scheduling staff. Manages all payroll and is responsible for the HR tracking log.
Takes the lead on developing, planning, and monitoring the Special Events with the team
Identify opportunities and works with leadership and the team to implement new ideas to facilitate the achievement of financial goals. Remains aware of industry trends and constantly seeks and implements innovative new products and services for customers.
Ensure adherence to Federal, State, Local, and Columbia University sanitation and OSHA rules, regulations, standards, and codes.
Supervises all unit staff to ensure customer and associate satisfaction in a healthy and safe work environment.
Assists with all unit hires, monitor their training and evaluation, and assist in identifying and addressing unit staff members??? developmental needs.
Interacts effectively and diplomatically with the University community including staff, management, campus departments, student organizations, and the general public. Develops relationships with people from public areas of the University to maintain a customer friendly environment.
Manages special projects as assigned.
Bachelor???s degree required. Minimum of 4-6 years of related experience; preferably in food service management.
Must have 4 years of experience supervising staff.
Strong organizational and supervisory skills is required
Extensive management experience in food service.
Ability to work a flexible schedule
Previous experience supervising a unionized workforce is highly desirable.
Experience with computers desirable; i.e.: proficient in Word and Excel.
Knowledge of Kronos Payroll System is desired.
Excellent interpersonal skills required; including strong written and oral communication skills.
Working knowledge of a University environment is desired.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 516445
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.