The Patient Relations Assistant is a first-line customer service representative for the Comprehensive Breast Care Center at Markey Cancer Center. This position will be responsible for respectfully acknowledging, greeting patients, and answering phones according to established guidelines. Other duties include: proactively identifying opportunities to provide a positive patient experience by anticipating patients' needs (eg. provide directions/way finding), monitoring wait times for individual patients, communicating appropriate techniques such as
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.