Department: Kellogg Student Life Salary/Grade: EXS/5
The Program Coordinator supports multiple Kellogg programs, including the MBAi degree, the MS in Management Studies (MSMS), the Certificate Program for Undergraduates (CPU), and the Kellogg Future Leaders (KFL) Program. The role provides management for a range of student experience initiatives, including co-curricular programming, student communications, and administrative & operational functions. The Program Coordinator partners with faculty and staff to deliver high quality educational programming and support to students.
Please note: Must work evenings and weekends as required.
Program Development & Administration
Manages program co-curricular activities, seminars, workshops, learning experiences, websites, social networking, etc.
Manages and updates program databases; compiles & analyzes data; prepares reports.
Reviews and updates co-curricular programming to support continued program growth and development.
Manages day to day facilities needs and faculty support in the CPU space.
Acts as liaison to IT to ensure classroom and student technology systems are properly installed and maintained.
Attends regular department meetings and other organization-wide meetings as necessary.
Coordinates programming, student workshops, meetings, etc. including speaker selection, communication, topic development, etc.
Project manages large scale and/or complex events and activities including, but not limited to, student onboarding and orientation, student trips (such as the MSMS global initiatives in management (GIM) trip), graduation, and various co-curricular activities and events.
Ensures that all logistics have been completed such as advertising, registration, speakers, travel arrangements, venues, catering, technology, etc.
Communications and Outreach
Compiles, distributes, and tracks communications including, but not limited to, regular newsletters, timely announcements, onboarding, event RSVPs, surveys, electives, graduation.
Oversees creation, design and maintenance of program websites, ensuring ease and practicality of use for targeted audience and objective.
Maintains and updates program Canvas pages, including, but not limited to, timely announcements, events, logistics, policies, onboarding, etc.
Creates and maintains student listservs and manages program email boxes.
Collaborates with and supports student leaders with event planning and management.
Supports Certificate Program with degree progress, and administrative issues (course permissions, time conflicts, etc.) during quarterly registration period.
Provides occasional advising to student groups and prospective students.
Maintains and supports budget and associated analysis & reports.
Enters individual and/or summary of transactions into journals and/or general ledger or other NU enterprise system.
Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions
Evaluation & Strategic Planning
Coordinates the collection, analysis & reporting of required information for surveys, review documents, etc.
Partners with Director to develop strategic plans and implement procedural changes for each of the four programs.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
2 years program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Ability to perform well in a multi-task environment; demonstrated ability to troubleshoot, problem solve, prioritize, and meet deadlines on assignments.
Ability to use systems without supervision including, but not limited to, Canvas, CAESAR, SES, BI reporting, Qualtrics, Smartsheet, Sitecore, Microsoft Office, and other software as necessary.
Ability to have a flexible, patient, and student-focused attitude.
Demonstrated accuracy and attention to detail.
Work experience in higher education, including student affairs and services.
Preferred Competencies: (Skills, knowledge, and abilities)
Comfortable communicating with and supporting students.
Ability to learn and adopt new technologies.
Ability to work independently yet proactively collaborate with internal and external stakeholders
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
Internal Number: 41263
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.