About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity: The College of Engineering is seeking an Administrative Assistant to support the Graduate School of Engineering.
Responsibilities: The Administrative Assistant plays a critical role in the administrative functioning of the College of Engineering. Reporting to the Associate Dean for Graduate Education, the administrative assistant is the first point of contact for walk-in visitors; responds to student queries received in person, by phone, and online; receives and assigns petitions to graduate advisors for processing; responds to questions from students and faculty about the status of petitions; receives and assigns incoming student questions to graduate advisors; manages the associate dean's calendar; oversees meeting scheduling for the graduate school; supports organization of student records; identifies and reserves space for meetings and special events; provides general assistance to the associate dean; and assists the operations coordinator in supervising student employees.
Qualifications: Bachelor's degree preferred with a minimum of 2-3 years experience in a customer service, academic or student services environment. Must be able to multitask, work independently, and prioritize activities to manage responsibilities. Excellent computer skills and Microsoft Office required. Demonstrated ability to handle sensitive and confidential matters with discretion. Must have strong organizational and interpersonal skills as well as the ability to problem solve. Ability to interact with individuals at all levels with diplomacy, discretion and tact. Willingness to accept and take on added responsibilities as the department moves forward.
Preferred Qualifications: N/A
Salary Grade: 51
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.