Position Description: The Salesforce Administrator will be responsible for the Sales Cloud database in the Office of Alumni Relations (OAR). With attention to detail, a commitment to quality and a strong customer focus, the administrator is expected to continuously deliver business solutions while maintaining the stability and security of existing functionality.
Responsiiblities include: Work with UCLA technical colleagues to understand, analyze, and improve upon integrated business systems and applications. Work with Anderson Computing Information Services (ACIS) to collaborate on projects to support improved data quality and consistency between the OAR and Anderson Salesforce systems.
Also: Lead the day-to-day operations of Salesforce for OAR, including designing data imports, developing and maintaining custom reports and dashboards, and training other Salesforce users. Manage the process of collecting, organizing and validating alumni engagement data from all departments and student clubs within the school. Liaise with all OAR team members to provide Salesforce platform support, and assist with driving adoption and knowledge throughout the department. Regularly audit and improve data integrity within the Salesforce system.
Must be highly proficient with Excel and SQL.
Additional regular duties and skills include data mining, data analysis, and data stewardship.
Ideal candidate will promote to all Anderson constituents the importance and value of maintaining accurate data to support alumni engagement efforts.
This opportunity is ideal for a person looking to gain more experience as an administrator of a smaller database org that is about to expand significantly. Flex work arrangements are possible for this role but it is not 100% remote and some in office time will be required.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.