The Work-Study Assistant | Resident Service Technician (RST) , under general supervision, will report to the staff within the Housing & Residence Life/American Campus Communities structure and will serve as a representative of the housing staff. The Resident Service Technician is key in developing a sense of community and is responsible for three areas of accountability; Maintaining Community Standards and Safety, Assisting Students, and Performing Administrative Tasks. These areas are vital to the orderly operation of the front desk. This position consists of part-time shifts scheduled between the hours of 10 AM and 1 AM.
Maintain community standard and safety
Assist in identifying and reporting maintenance and safety problems.
Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire safety equipment.
Assist in security checks of the property while on duty.
Know emergency telephone numbers.
Assist in the supervision of student behaviors inside the residential hall and noise levels throughout the Community (i.e. periodic checks of the interior and exterior of the residential hall and other areas as assigned), and the notification of the On-Call CA's for other issues.
Assist in the communication and interpretation of policies and regulations.
Assist in maintaining established quiet hours.
Stay up to date in policies by reading newsletters, staff memos, etc.
The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash.
Assist students: provide customer service
Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
Assist in providing information on campus services and agencies.
Ensure that proper procedures are adhered to in the issuance and return of equipment (i.e., TV remote controls, etc.)
Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors and visitation.
Perform administrative tasks
Assist the professional staff during University College check-in and check-out.
Maintain all administrative logs as designated by the professional staff.
Answer phones and assisting callers with their needs or directing them to the appropriate party.
Perform other tasks as assigned by the management staff.
Maintain punctuality to assigned shifts.
Perform other duties as assigned.
Required Education and Experience:
Presently enrolled at Prairie View A&M University for least nine (9) graduate or six (6) undergraduate semester credit hours during the term in which the work is to be done.
Must be in good academic standing (SAP) as demonstrated through your college; minimum 2.0 GPA
No prior experience necessary
For work eligibility during a summer term, a student must be enrolled for at least six (6) graduate or undergraduate semester credit hours during the term in which the work is to be done or preregistered at least six (6) undergraduate semester hours or nine (9) graduate semester hours for the upcoming fall term.
Preferred Education and Experience:
Preferred Knowledge, Skills, and Abilities:
Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment
This position is located on campus and is not eligible for remote work.
Proposed Hourly Rate:
Job Posting Close Date:
Please attach all the required documents listed below in the attachment box labeled as either âœResume/CV or Resume/Cover Letterâ on the application. Â Multiple attachments may be included in the âœResume/CVâ or Resume/Cover Letterâ attachment box.Â If you do not attach the required documents, you will not be considered for this position. Do not submit your application without these documents attached. Â
Cover Letter (Optional)
Detailed Class Schedule
Proof of Work-Study Acceptance
Application Submission Guidelines:
The required documents listed in the above-Required Attachments section must be attached to the application before the job closing date indicated to ensure full consideration for the application submitted.Â Please contact the Office of Human Resource on or before the closing date stated above at 936-261-1793 or
Internal Number: R-039894
About Prairie View A&M University
Prairie View A&M University is dedicated to excellence in teaching, research and service. It is committed to achieving relevance in each component of its mission by addressing issues and proposing solutions through programs and services designed to respond to the needs and aspirations of individuals, families, organizations, agencies, schools, and communities--both rural and urban. Prairie View A&M University is a state-assisted institution by legislative designation, serving a diverse ethnic and socioeconomic population, and a land-grant institution by federal statute.