Responsible for the day to day operations and programming of the Student Support Services & Writing Center (both on campus and online).
Schedule and plan tutoring sessions for English, Humanities, and other reading/writing-related content for selected Riverland courses.
Hire and manage student SI leads and general tutoring as needed.
Provide supplemental instruction for students enrolled in English, Humanities, social sciences, general students courses with reading, writing and study skill concepts.
Meet with faculty to stay current with course materials and requirements; attend Academic Dept meetings, and participate in curriculum projects as needed.
Collaborate with external and internal partners including AVID, Be Your Best and R-Step to ensure tutor support for those programs.
Audit classes as needed to understand curriculum and assessments.
Meet with Adult Basic Education faculty involved in the Bridges to Careers program to coordinate supplemental instruction/study labs.
Schedule rooms to use for trainings, such as peer tutor training as well as English sessions for the Bridges to Careers program.
Maintain schedules of tutoring availability and facilitate posting on website, bulletin boards and Brightspace.
Research best practices and methods for best practices to use within the SSS/Writing Center programming and training
Stay current with the best practices of emerging methods of supplemental instruction and tutoring through workshops and staff development opportunities.
Stay current with the curriculum of new and current reading, writing, and general studies course offerings.
Design materials for tutoring and presentations.
Secure materials, handouts, and software specific to supporting English courses and Study Skills content tutored in the SSS/Writing Center.
Coordinate with the Dean of Academic Affairs to determine budget needs of the SSS/Writing Center, including salaries for student tutors.
Oversee the budgets for peer tutors and supplies.
Coordinate and deliver direct supplemental instructional services within the Student Support Services/Writing Center.
Collaborate with instructors on learning needs for current and developing courses.
Connect interested students with study groups, supplemental instruction labs, and/or available tutors to initiate tutoring appointments.
Determine available academic support options, such as online study groups, individual Zoom drop-ins, structured on-campus supplemental instruction labs, and small group or individual tutoring.
Provide direct instructional support for English/Humanities/General Studies courses as needed.
Monitor paperwork for student tutors, including financial aid work study, or student workers.
Maintain accurate departmental records.
Track numbers of students served, academic progress, and schedules that help with future planning and staffing.
Monitor student tutor data base for accuracy of contact hours.
Maintain records of student tutors in a personnel file.
Update student records to reflect course-specific expertise, trainings, meetings, corrections or disciplinary actions.
Maintain records of mini-session study skill offerings.
Maintain records of tutoring contracts and tracking sheets.
Oversee the dissemination, collection and compilation of student evaluations .
Provide updated lists of student tutors to the Student Support English Faculty Coordinator and Dean on an on-going basis to reflect new hires, as well as students ending employment.
Perform general duties of the Student Support department and College-wide activities.
Record keeping of SI, tutoring and study skills presentations/sessions
Market the services of Tutoring Services by hosting informational table of resources to students during River Days, Registration/Orientation events, and other campus events and by developing events and workshops for students.
Attend and participate in SSS department meetings, as well as English, Bridges, TRIO or other academic departments as directed by the Dean.
Actively participate in department projects that relate to the work of the SSS/Math Center.
Assist with Accessibility Services such as proctoring tests, or other accommodations needed.
Explain SSS/Writing Center services to tour groups and other inquiries.
Assist supervisor in writing reapplication for CRLA certification at 5-year intervals.
Assist with college activities such as Graduation, River Days, Scholarship Events, Career Day.
Participate in college-wide committees or sub-committees.
Assist students in connecting with appropriate college resources and college personnel.
Associate's degree with coursework in English/Humanities plus one year teaching/tutoring/supporting students
Ability to collaborate with faculty, staff, and students
Ability to work effectively with students from diverse and underserved backgrounds
Strong computer skills in Microsoft Word, Powerpoint, Excel and Outlook
Ability to independently coordinate multiple tasks and respond to a wide range of situations in an organized, effective manner
Advanced degree in English or related field
Experience teaching/tutoring all levels of English
Experience coordinating a CRLA Certified Tutoring Center
Experience with data collection and continuous improvement analysis
Valid Driver's license
Riverland Community College, named one of the Best Places to Work in 2021, has an innovative and collaborative culture focused on its mission
Riverland Community College, a proud member of the Minnesota State system, prides itself on student-centered education with small class sizes, personal instruction and hands-on learning. The College serves approximately 9,000 students annually through credit and non-credit courses. With campuses in Albert Lea, Austin and Owatonna, all located along the busy I-90 and I-35 corridors in southern Minnesota, our college offers associate degrees in more than 50 career programs, and liberal arts and sciences. Many of our career programs have received specialized accreditations to align curricula and outcomes of programs or specific fields with national industry standards. The College leads the state of Minnesota in the total number of Quality MattersTM certified online courses. Students enjoy a rich college experience through a wide array of student life activities. Opportunities in theatre, music, clubs, intercollegiate sports, and student government provide an easy way for students to meet new friends, share talents, and develop leadership skills.To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu.