USC Auxiliary Services,Â one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.Â Â Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, theÂ USCÂ Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelesslyÂ to welcome all visitors into the Trojan family.Â We are driven to succeed by our commitmentÂ to upholdÂ our six unifying values inÂ Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity,Â and Inclusion.Â
At the core of Auxiliary Services, the Human Resources team focuses on employee and labor relations, learning and development, recruiting, hiring, compensation, and payroll services for the vast and diverse division. Whatever the position or whomever the employee, we are here to help make the workplace both as challenging and as rewarding as possible. It is our mission to ensure that our team members receive the best USC experience throughout their careers at the University by creating a spirited culture of excellence and community.
We are seeking a Learning and Development Coordinator to join our rapidly growing team.
Our team supports a diverse range of employees throughout Auxiliary Services. As our Learning and Development Coordinator, you will help us determine training needs and functional training modules for our units. Your ability to communicate and connect with employees at all levels will be crucial to your success. Your passion and enthusiasm for training will help excite and energize our employees to continue developing!
Maintain training manuals, materials, and related documentation. Track Management development and prepare materials for workshops and classes.
Communicates and schedules training classes. Operate and set up audio visual for training classes.
Participate in the implementation and facilitation of internal training procedures. Track results using formal surveys.
Participate in the development of plans, procedures, and programs to meet specific training needs and issues.
Monitor, analyze, and evaluate effectiveness of training based on program goals.
Conduct training needs assessment, using formal surveys and input from faculty or staff, to tailor training to instructor objectives or to set future training topics. Research and identify new topics to be covered in training sessions.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
Education: High School Diploma.
Experience: 2 years.
Exceptional written and verbal communication skills.
Demonstrated customer service and interpersonal skills.
Ability to maintain accurate personnel records.Â
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment.Â ForÂ more information please visit theÂ policy website.Â
What We Prefer:
3 years of experience in professional development and/or employee training.
Ability to oversee student, temporary, and/or resource workers.
Experience in developing and conducting training classes.
Development of instructional materials.
The Trojan Family Rewards:
We pride ourselves in creating theÂ BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
Minimum Education: High School Diploma or equivalentMinimum Experience: 6 â 12 monthsMinimum Field of Expertise: Experience coordinating and delivering training materials. Knowledge of design and newsletter software/programs (Adobe, Canva, Mailchimp, etc.). Experience in performing administrative tasks or in human resources.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.