The Network Engineer II is expected to independently plans, installs, integrates and validates network software and hardware solutions. Serves as a resource to less experienced team members on escalated issues of a routine nature. Acquires and applies broad knowledge of Keck Medicine of USC, its services and processes. Resolves issues and navigates obstacles to deliver work product. Delivers technical solutions for network infrastructure, including LAN, WAN and Wireless. Maintains and tests high availability (disaster recovery) solutions. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions. Provides insight to management on issues. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.
Minimum Education:â¢Bachelor Science in Computer Science, Information Systems, Computer Engineering, Data Analysis/Statistics or related fieldMinimum Experience/Knowledge:â¢5+ years of relevant business support and/or information technology support experienceo9 years of relevant business support and/or information technology support experience if no Bachelor Science in Computer Science, Information Systems, Computer Engineering, Data Analysis/Statistics or related fieldâ¢Working knowledge of designing, installing, maintaining and configuring network infrastructure and applications and service providers such as AT&T.â¢Requires a maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are requiredâ¢Must be able to demonstrate experience with LAN/WAN hardware and technologies, network hardware facilities and experience with system design, capacity planning and capacity managementâ¢Requires hands-on expertise with Cisco and/or Juniper hardware, analysis and monitoring tools such as SolarWinds, cable infrastructure, and WAN circuits â¢Must be able to communicate the impact and solutions of application/system problems in business languageâ¢Requires a professional approach in all situationsâ¢Ability to work any hours to support 24/7 operationsâ¢Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem managementâ¢Availability to travel between Keck Medicine of USC, USC, and other facilities.Required License/Certification:â¢LA City Fire and Safety Certification. If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date.â¢Cisco Certified Network Associate (CCNA) certificate preferredâ¢Cisco Certified Network Professional (CCNP) certificate preferred
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.