From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.
We are seeking to build a pool for future Station Chef positions throughout our Retail, Residential, Full-Service Dining, and Fast Food venues.
Our culinary team takes pride in going above and beyond in the pursuit of innovative, wholesome, and fresh menus. The Station Chef will have the opportunity to lead our team in creating an exceptional dining experience for our guests. You will be responsible for ensuring that all of our meals exceed our expectations for quality, and remain consistent with the recipes and menus provided. As a member of our team, we expect that you are passionate about the food you create and present to the many members of our Trojan Family and to the guests that visit us.
Prepare food items according to the recipe or instructions provided by the chef ensuring compliance and consistency with product, menu, and recipe specifications and on time production standards. Create daily specials and recipe in conjunction with the unit chef or manager.
Assist in ordering and maintaining inventory including cost control and proper storage. Plan station production on a daily/weekly basis based on established forecasts. Plan daily food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved. Assist the chef by working in other areas of the kitchen as needed to meet production schedules.
Assist the chef in implementing and maintaining food safety and sanitation programs. Observe proper food handling and sanitation procedures as well as University and department policies, procedures, and standards.
Communicate with manager, chef, staff, and guests to ensure that assignments are understood and completed as directed and that guest needs are being met. May assist in resolving customer complaints.
Provide customer service to students, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Ensure full customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor.
Assist in training culinary staff. Provide leadership and guidance to culinary and kitchen staff. Organize presentations and tastings of daily menu items and specials.
Adhere to proper knife handling procedures.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
Education: High School Diploma not required.
Experience: 3 years.
Experience as a lead cook in a restaurant or hotel kitchen environment.
Knowledge of all kitchen equipment, small or large scale.
Knowledge of both fine dining and banquet style cooking.
Demonstrated customer service experience.
Experience working in fast-paced, high-volume kitchen environment.
Ability to supervise other workers.
Ability to communicate effectively in English.
Knowledge of food handling and sanitation procedures.
Must successfully complete Station Chef Culinary Skills Test.
Presents oneself professionally, in line with a higher education environment.
What We Prefer:
High School Diploma
Certified culinary program diploma or certification.
5 years of experience as a lead cook in a restaurant, hotel, and/or high-volume banquet and catering operation.
Experience supervising, training, and developing other workers.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
Minimum Education: Less than high schoolMinimum Experience: 3 yearsMinimum Field of Expertise: Minimum 3 Years experience as a lead cook in a restaurant and/or hotel culinary environment. Must successfully complete the Station Chef Culinary Skills Test administered by the unit manager, unit chef and/or Executive Chef. Knowledge of all kitchen equipment, small or large scale. Knowledge of both restaurant and banquet style cooking. Demonstrated customer service experience. Experience working in a fast paced/high volume environment. Ability to communicate in English.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.