The Institute of Clinical and Translational Research seeks a Senior Programmer Analyst who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. This role applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs, uses functional specifications and designs, produces all or part of the deliverables as well as maintains databases and application system code.
Under limited guidance, responsible for full life-cycle of small to medium sized moderately complex projects.
Demonstrates strong ability in technology and/or strong understanding of the business/clinical/education process.
Builds and maintains client relationships through positive interactions.
Specific Duties & Responsibilities:
Analysis and Requirements Gathering:
Define moderately complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
Design and Development:
Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications by taking the provided moderately complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for moderately complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support.
Testing and Documentation:
Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Implementation and Maintenance:
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve moderately complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service.
The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
Minimum Qualifications (Mandatory):
Bachelor's degree required. Additional experience may be substituted for education.
Three years of related work experience with computer systems and applications. Additional education may substitute for experience.
Knowledge in the assigned application as well as the platform on which it runs.
Special Knowledge, Skills & Abilities:
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
Sitting in a normal seated position in office setting.
Standing and/or walking for extended periods of time.
Lifting and/or assisting patients during evaluations within crowded clinical environment.
Reaching by extending hand(s) or arm(s) in any direction.
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
Communication skills using the spoken word.
Ability to see within normal parameters.
Ability to hear within normal range.
Ability to move about.
JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Sr. Programmer Analyst Role/Level/Range: ATP/04/PD Starting Salary Range: $59,280 - $81,435 annually (commensurate with experience) Employee group: Full Time Schedule: M-F; 8:30am-5:00pm Exempt Status: Exempt Location: JH at Harbor East Department name: SOM ICTR Inst Clin Translational Resrch Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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