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We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
The Goldman School of Public Policy's Director of Technology has primary responsibility for the technical projects, programs and functions of the School. The incumbent considers technology issues and makes decisions based on numerous dimensions including: security, cost, warranty, training issues, vendor reputation, reliability, scalability, peer recommendations, ease of use, robustness for users, aesthetics, customer preference, as well as a sensitivity to the personality and position of the user. The incumbent's decision is not considered a recommendation - it is a decision that is typically carried out without further technical review, although budgetary consultation is typical.
The Director of Technology is responsible for the design, development and maintenance of the information networks computers, servers, and technical hardware and software used by the School and all of its members. This includes GSPP computers, printers, copiers, laptops, smart phones, projectors and A/V equipment, and other classroom technology, used in online education and executive education, equipment in four campus buildings, four classrooms, several independent servers (both local and remote) a secure network, and a student computer lab.
Research & Instructional Support:
Identifies resources (such as specialty software or cloud resources) and designs and implements an IT support strategy that enhances the academic effectiveness of analysis (for example, helping to translate data sets and applications used to model global Climate Change effects); requires an advanced and forward-thinking perspective on managing high-performance computer information systems; advanced ability to monitor performance while identifying opportunities and problems; analyze, troubleshoot and effectively decipher complex disparate situations for unique interdisciplinary faculty.
Supports cutting edge curricula and training (such as MatLab and Python scripting, STATA) for graduate students, and assisting senior and grantsupported faculty.
Designs, builds and administers computational environments to support advanced research projects; writes supporting documentation for deployed systems sufficient to train new users of such systems.
Manages the development and implementation of online education projects, including the creation of hybrid, online modules to augment or supplant existing classroom instruction.
Performs complex feasibility analysis on potential future projects (such as new self-supporting degree programs with an online component) to ensure the information systems in the school can meet the instructional needs of the faculty member.
Oversees A/V systems for four departmental classrooms, including internet access and projection hardware.
IT Team Lead/Liaison:
Leads a team of systems/infrastructure professionals.
Creates and distributes user level documentation of procedures, operating instructions, policies, and how to information.
Trains users for systems access.
Creates robust plan to continually update documentation.
Implement standards to address some of the vulnerabilities associated with team members who are responsible for many custom solutions.
This position must coordinate and manage GSPP's IT communications and activities with campus IST.
Incumbent must find the right balance of leveraging central campus resources and services, e.g., IT-Computer Services, Educational Technology & Services, Research IT.
Office of the CIO:
This position must offer consultation to the office of the CIO.
Oversight of all GSPP computer lab equipment and scheduled usage by students and faculty.
Assist with A/V needs for special events, including guest lectures and School-wide events. These are often recorded and/or broadcast.
Develops and monitors operational and budget processes for GSPP's technological needs:
This includes funding and supervision of two career staff (IT and web developer; liaison with IST-CS for deployed desktop support).
Interviews, hires, trains, and manges IT employees, including interviewing, assessing, reference checking, salary recommendations, performance evaluations and discipline, up to and including terminations.
Project Management, Resource Allocation & Special Projects:
Manages centralized computer servers and makes recommendations for purchase or upgrade of new computer hardware, software and peripherals.
Serve as Project Lead for all technology design and implementation both hardware and software at the Enterprise level for the School and its research centers.
Defines and manages specialized IT projects, including both IT and budgetary issues related to these projects.
Interacts with senior internal and external personnel within the School, its Board of Advisors, donors, and within campus administration.
Responsible for annual School-wide budget for computer hardware and special projects.
Analyzes the needs of functional units within the School (Development, Operations, Student Services, Executive Education, Research Centers) and helps to establish priorities for new projects and upgrades as needed.
Analyzes, acquires, installs, modifies and supports highly complex system enhancements, operating systems, databases, utilities and operating systems, databases, utilities and Internet/intranet-related tools that will improve the performance and reliability of the GSPP technical infrastructure.
Provides consultation and analysis to school faculty, students and staff regarding complex IS and IT applications.
Initiates, plans, designs and implements networked systems.
Executes security control to prevent hackers from infiltrating campus information systems.
Trains users in conversion and implementation of system.
Administers security policies to control access to systems.
Takes a leadership role for Network Security for the School, based on increasing Cyber-Threats, such as ransomware and hostile network intrusion.
Work with central IST and campus research IT to implement best practices, including re-location or co-location of servers in a more centralized IT environment.
Participates in campus efforts to develop security policies and practices.
Serves as a member of the Dean's Senior Management Team, advising other School colleagues on risks and opportunities as they impact areas of service for the School's staff, faculty and students.
Maintains professional knowledge, participates in appropriate training and workshops, Other duties as assigned, including occasional evening or weekend work as needed.
In-depth knowledge of various areas of IT. Broad knowledge of the IT environment.
Has solid knowledge of information systems function.
Knowledge necessary to design, set up, operate and correct malfunctions involving technology systems.
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software.
A nuanced understanding of the importance of information security, especially related to sensitive data, but also the risk of ransomware on campus.
Has solid interpersonal and management skills.
Demonstrated skill in managing technical staff.
Has solid knowledge of related principles and concepts to provide solutions to more complex and diverse information systems issues.
Solid knowledge of the applications programming development function.
Solid ability to gather, organize, and analyze data in the completion of assignments.
Excellent oral and written communication skills.
Requires solid ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel.
Knowledge of conceptual database design.
Occasional evening and weekend hours may be required.
Bachelor's degree and/or equivalent work experience with an emphasis in computer science, data processing, computer information systems, or in a related field.
Advanced knowledge of secure software development.
Advanced knowledge of business and process analysis functions.
Knowledge of test application code in client server environment.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $95,900.00 - $189,00.00.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.
Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive.
The minimum posting duration of this position is 14 calendar days. The department will not initiate the application review process prior to July 29, 2021.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.