Oversees daily operations for the Graduate Student Lounge, a dedicated space open to all graduate students for quiet individual study, co-curricular collaboration and academic forms of sociability, reservable spaces for office hours, and space to socialize with other graduate students.
Creates and maintains a welcoming environment for all members of the graduate student community.
Provides exemplary customer service for graduate student users, providing information about and connecting graduate students with campus-wide resources to enhance their university experience.
Manages materials and post flyers about helpful university resources.
Coordinates facility maintenance.
Serves as the administrative lead for the Grad Student Lounge with campus offices, including the Office of Emergency Management, Facilities Services, and the University Bookstore.
Ensures users observe established guidelines for the space which establishes safe and appropriate use for all including managing noise levels, food/beverage protocol, cell phone usage, cleanliness, etc. Â
Maintains order and functionality of the Lounge by performing routine inspections; coordinates building maintenance, work orders and custodial care with facility services; and maintains inventory of furniture, fixtures, equipment and supplies.
Administers reservation system for reserving rooms within the Lounge and maintains and enforces posted daily schedules for each room.
Governs facility access via CBORD UChicago ID system, tracking usage regularly to note student trends related to usersâ™ program affiliation, frequency of visits, preferred times of day and days of week, etc.Â
Observes and reports any security issues/irregularities.
Supervises student employees including hiring and training; establishing and managing schedules, assigning duties; ensuring execution of work and handling any performance concerns.
Establishes and convenes the Grad Student Lounge Advisory Board, which consults on maximizing the Lounge experience for fellow graduate students
Serves as a resource to Graduate Council members whose office is located within the Lounge.
Works closely with UChicagoGRAD staff to share timely information, coordinate programs, and maximize co-location of Lounge with GRAD office.
Establishes partnerships with campus offices and colleagues and explore collaboration to enhance the graduate student experience.
Communicates and discusses contract terms with outside vendors. Administers contracts. Maintains organizational records and archives relevant information and program materials. Receives a moderate level of guidance and direction.
Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
Performs other related work as needed.
Preferred Qualifications Â
Advanced degree in student affairs.
One to three years of relevant work experience.
Familiarity with the culture of a research university.
Knowledgeable in graduate education.
Technical Skills or Knowledge:
Proficient with standard tools and software, such as MS Office suite, Google suite, etc.
Project management skills.Â
Coordinate the work of others.Â
Positive, service-oriented attitude and courteous demeanor.
Excellent verbal and written communication skills.Â
Effective interpersonal skills.Â
Sound judgment and the ability to anticipate potential problems and address them before they arise.
Independent decision-making skills.Â
Work independently and as part of a team.Â
Learn and be responsive to the needs of the University of Chicago community.Â
Work independently on multiple projects and manage details.Â
Manage multiple projects simultaneously, set priorities, and meet deadlines.Â
Supervisory skills. Â
Accomplished written and oral communication skills
Effectively build and manage relationships with a variety of intra- and inter-institutional partners, including faculty, administrators, and employers Â
Cover Letter (required)
References Contact Information (3)(required)â‹
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR11678
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