Responsible for the entry of customer returns and investigates complaints on the computer.
Enters data both quickly and accurately on an on-line database system.
Accuracy must be maintained since maintaining the integrity of the database depends on the accuracy of the data, which is input.
Follow verbal and written instructions as well as detailed written procedures is required.
Learn quickly and retain what has been learned is of utmost importance due to the variety of tasks that must be performed on a daily basis.
Good written and verbal communication skills required.
Manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with patrons, staff, faculty, students and others.
Communicate effectively in english, both orally and in writing.
Recognize and resolve or refer problems.
Work effectively with supervision and as a part of a team.
Use or learn a range of position-related software applications.
Strong typing skills and experience on a 10 key adding machine required.
Education, Experience, or Certifications:
A high school diploma or GED required.
At least two years of data entry experience, preferably in a warehouse and publishing environment.
Technical Knowledge or Skills:
Typing skills of at least 40 words per minute and experience on a 10-key adding machine are required.Â
Excellent verbal communication skills and the ability to follow detailed instructions are necessary.Â
Computer aptitude a must.
Working Conditions and Physical Requirements:
Follow instructions as well as work independently.
Lifting of books (around 40lbs., at times) as well as opening boxes.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR11544
About University of Chicago (UC)
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.