Leads implementation of ARD strategic technology plans, including all projects related to business intelligence and the alumni and donor management system, as well as data warehouse and other technology solutions.
Provides oversight of the Universityâ™s alumni and donor management system and integration of this enterprise system with other core applications with University IT Services.
Serves as a high-level technical resource in business matters associated with the selection and application of automation to effect business, operating and technology strategies of ARD.
Manages constituent and marketing analytics programs for ARD, including simulation, segmentation, and market research strategies.
Administers implementation and maintenance of ARDâ™s desktop computing environment, servers, and network infrastructure in close partnership with University IT Services.
Supervises management of reporting and programming teams, responsible for the maintenance of a consistent yet agile system for the storage, retrieval, processing, and reporting of data.
Directs business analysis, directing the client-interface with ARD teams requesting technology, facilitating translation.
Governs system data integrity, guiding understanding of how the systemâ™s data, database components, data element relationships, principles and guidelines governing its use, distribution and maintenance relate to and impact ARD business processes and future business needs.
Leads governance process for ARD technology planning, submitting recommendations to Senior Leadership and managing budget.
Oversees ARD data security and privacy, coordinating information sharing and communication on these issues.
Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates.
Collaborates with IT leadership to develop the strategy, plan communications, and service responsibilities for business systems.
Performs other related work as needed.
Minimum of seven years of professional work experience in business systems analysis, data management, process design or similar professional work experience.
Minimum six years of project management experience.
Minimum four years of management experience, including staff.
Minimum of two years of experience developing and monitoring budgets.
Technical Skills or Knowledge:
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the Donor Management System, Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, Visio, and Tableau. Knowledge of Salesforce a plus.
Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
Manage confidential information with discretion and tact.
Act with integrity, professionalism, and confidentiality.
Work collegially and collaboratively in a team setting.
Strong decision making and time management skills with the ability to successfully prioritize and handle multiple tasks.
Give and receive positive, constructive feedback within team and cross-functional teams.
Flexible and adaptable with the ability to build rapport easily and adapt style to suit different audiences.
Standard office environment.
Travel to campus and/or non-campus locations for University business.
Work evenings and weekends.
Fast-paced team environment with changing priorities.
Cover Letter addressed to Hiring Committee (preferred)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR11599
About University of Chicago (UC)
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.