As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information. The Medical Assistant II is able to demonstrate a level of expertise in performing these responsibilities based on the standard work with the ability, skill and knowledge to work in more than one specialty area.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work
Prepare patients for provider by reviewing current medications and record in medical record
Take appropriate vital signs and record in medical record
Sets up exam room/procedure rooms appropriately based on patient visit needs
Sweep clinical areas to monitor inventory based on standard work
Assist provider during examination/procedure based on scope of practice, as directed by provider
Perform designated diagnostic tests based on scope of practice, as directed by provider
Draw, prepare designated lab work and/or specimens as directed by provider
Adhere to all infection prevention standards - cleaning, sterilization, autoclaving procedures
Clean/re-process equipment and supplies based on standard work and department guidelines
Administer immunization, injections, or oral medications as directed by provider
Address patient, physician, and staff concerns and escalate accordingly
Provide assistance in QA measures for suites, including recording QC testing on designated equipment
Provide assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
If required, function as a scribe and to transcribe the physician dictated patient history, physical examination findings and procedures as performed by the physician; transcribe test results, patient education; pend orders and to prepare and edit scribed document for physician review and signature.
Monitor and assess their own workflow to identify opportunities for improvement
Explain policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
Participate in daily huddles and staff meetings
Assist with tracking and monitoring department specific data
Adhere to all department policies and guidelines
High school graduate or equivalent
Medical Assistant diploma from an accredited educational program.
BLS Certification from the American Heart Association and/or the American Red Cross
Experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.