Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date (IRD) for this job is:08-02-2021
Dept Marketing Statement Colleges, Housing and Educational Services (CHES) is a multi-funded organization within the Business and Administrative Services (BAS) division at the University of California (UC) Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, employee housing and capital planning, dining services, conference services, early education services, the Bay Tree Bookstore, ID card services, and business and financial analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents.
Services provided by the Community Safety Program support over two million GSF of residential facilities housing over 9,500 residential students in CHES managed housing on and off campus. Ten residential colleges, The Village, Family Student Housing, Graduate Housing, Camper Park, and University Town Center. Summer season programs include summer school and summer conferences which bring numerous conference groups and over 13,000 conferees to the campus.
Under the general supervision of the Community Safety Program Coordinator, the Community Safety Officer Supervisor is responsible for directly supervising two to five Community Safety Officers (CSOs) in their zone. Provides nightly safety and security for residents, employees, families and campus visitors as well as the facilities of designated residential communities during their work shift. The Community Safety Officer Supervisors provide team leadership to the CSOs who provide services to communities ranging from 600 to 2000 residents and approximately 1000 or more summer guests. Community Safety Officer Supervisors work closely with campus emergency response personnel (University Campus Police Department and Santa Cruz Fire Department) as well as Residential Life staff to provide a safe and secure environment in each residential community.
Pay, Benefits, & Work Schedule Salary Information: $57,000/annually.
No. of Positions: 1
Benefits Level Eligibility: Full
Schedule Information: Full time, Fixed 100% weekly 40 Hours weekly 5Days of Week Shift Includes Evenings, Nights, Swing Shift and Weekends
Employee Classification: Career
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: None
Job Code Classification: 005039 (SCRTY SUPV 1)
Job Duties 33% - Statff Supervision
Provide supervisory support including, but not limited to: hiring, training, scheduling, performance management, conducting performance evaluations; providing decision-making and leadership for all non-routine occurrences in the field; responding to incidents in the field; proofreading logs and reviewing reports; ongoing coaching of staff; liaison for the department with Residential Life staff and campus leadership; participate on departmental hiring committees.
20% - Community Patrols
Conduct rounds through the residential communities to ensure that security and safety are maintained.
Conduct lock-up rounds to secure designated buildings and facilities.
Assist residents with lockouts, note and mitigate any policy violations within the community.
Intercept unauthorized persons found in the community and respond accordingly with the appropriate campus support units.
As a Campus Security Authority (CSA) under the Clery Act, immediately report all crime or discussion of crime concerning university affiliates, property, staff, or guests to the campus police
15% - Operations
Maintain current postings of pertinent information (police alerts, community notices, etc.).
Maintain all e-mail correspondences and reporting with constituents each shift.
Ensure that the zone logs and incident reports are proofread and complete before submission.
Maintain zone computers and manage local user accounts for line staff.
Maintain staff folders with training completion logs, counseling memos, vacation approvals, etc.
Maintain scheduling records for CSO staff. Calendar the substitute pool usage to ensure proper payroll and budget tracking.
Attend meetings- CSP Management meetings and check-in meetings with local Residential Life leadership.
Maintain current equipment inventories and inspect each item for needed repair or replacement.
10% - Training Presentations
Create and plan training for staff based upon current needs or changes to policy or procedure.
Create handouts and visual aids for the training.
Present the training to staff.
Document the completion of training for all participants to be included in the staff folders with their immediate supervisors.
10% Policy Development
Provide ongoing development of procedures and policies that reflect accurately the current expectations and job responsibilities of Community Safety Officers.
Document current procedures and policies following appropriate notification periods and reviews for best practice performance management with staff.
5% - Emergency Preparedness
Ensure staff are current with CPR/First Aid certification, Community Emergency Response Teams training, fire suppression training, blood borne pathogen training, and emergency plan training.
Ensure staff are familiar with and able to provide leadership with local emergency response efforts according to the current Emergency Response Plan for that community.
Ensure that all building fire extinguishers in the zone are inspected monthly.
Be familiar with and able to instruct others in all training.
5% - Leadership/Disaster Management
Provide leadership during a crisis response where needed in furtherance of maintaining a safe and secure residential environment.
Provide leadership during a disaster response until local management arrives and relieves you of command duties.
2% - Other Duties as Assigned
Will drive campus owned vehicles and/or a personal vehicle as needed.
Other duties as assigned.
High school diploma or equivalent experience.
Previous experience or strong knowledge in security, safety, emergency, and/or disaster response practices and principles.
Supervisory experience and ability sufficient to communicate expectations, set goals and objectives, motivate staff, give and receive feedback, and effectively address disciplinary issues.
Experience working with and supporting communities from diverse backgrounds (e.g., ethnic and cultural, socioeconomic, religious, sexual orientation, and gender).
Excellent communication skills with the ability to provide instructions, information, and ideas clearly in written and verbal communication.
Demonstrated basic computer skills: email, prepare documents, update databases and spreadsheets for tracking and calendaring.
Ability to exercise judgement and discretion in dealing with sensitive and/or confidential personnel matters.
Ability to engage in effective communication with diverse individuals and teams with an emphasis on de-escalation skills and clear communications.
Ability to exercise tact and diplomacy at all times while interacting with others.
Ability to work independently as well as part of a team.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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