Position Description: UCLA Recreation is a large department within the Division of Campus Life in Student Affairs with approximately 90 career and contract full-time employees and over 1,000 part-time employees. UCLA Recreation provides extensive access to a broad range of recreational activities and wellbeing services, and offers programming which encompasses the competitive, passive, social, cultural, and instructional aspects of recreational activity. In addition, the department manages 15 of the University's recreational and athletic facilities offering recreation, competition, and numerous multi-use options for student and university events.
In support of UCLA Recreation programs and services, the incumbent supports all aspects of departmental sales and service operations. Under the direction of the Sales and Service Program Manager, the Cashiering Supervisor oversees the collection and deposit of monies received by the department and provides technical coordination and support to satellite sub-cashiering stations; audits daily records of receipts, payments, and deposits; follows UCLA, UCOP, and Payment Solutions and Compliance protocols, represents the department when contacting campus and system-wide offices, outside agencies, and institutions; and develops and maintains adequate cash security measures following University policies and internal control standards.
The incumbent also opens and closes the cashiering office and oversees the daily operations of sales of recreation memberships, programs, and services through our licensed POS system. The Cashiering Supervisor selects, trains, and supervises student staff to provide cashiering support; serves as the primary public contact to answer questions; assists in processing membership and activity enrollment applications; and supports customer service via front counter, email, and phone reception.
The Cashiering Supervisor supports the Sales & Service team in providing oversight for cash handling operations, assisting with POS software training and updates, overseeing membership sales, and ensuring PCI compliance. The incumbent oversees annual PCI Compliance training and reporting; analyzes cash and cash equivalent handling procedures; identifies issues and develops processes improvements as needed. Prepares daily cash reconciliations, prepares and sends deposits to the bank. Understands and follows the guidelines in BUS #49, 'Cashiering Responsibilities and Guidelines' for all cash handling operations. Occasional evening and weekend hours are required.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.