Assist students at the front counter and on the phone. Respond to student emails. Make adjustments to financial aid packages and complete paperwork submitted by students. Make in-person and virtual presentations to prospective students both on and off campus and represent the office at orientation. Perform work in ways that contribute to the university's successful achievement of enrollment goals.
Assist students with questions about the financial aid process, their awards and general financial aid questions at the front counter, via phone, and email. Assist in monitoring the various office email boxes and answering student questions. Adjust student cost of attendance budgets, make awards, disburse aid, and review other exception reports as assigned. Make presentations to prospective students and parents as well as current students at various UTA sponsored events Present financial aid information during orientation. Performs other duties as assigned.
Bachelor's degree. One (1) year of administrative assistance experience or the equivalent experience.
Experience with Microsoft Office products, experience using PeopleSoft Campus Solutions or other automated student information system. One (1) year experience with administering financial aid programs, the ability to provide excellent customer service
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: No
Internal Number: 14687
About University of Texas at Arlington
With annual research expenditures in excess of $100M, the University of Texas at Arlington is a Carnegie Research-1 “highest research activity” institution committed to life-enhancing discovery, innovative instruction, and caring community engagement. A leading institution in the heart of the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity. With a total global enrollment of over 59,000 in AY 2018-19, UTA is one of the largest institutions in the University of Texas System. Guided by its Strategic Plan Bold Solutions | Global Impact, UTA fosters interdisciplinary research and teaching to enable the sustainable megacity of the future within four broad themes: health and the human condition, sustainable urban communities, global environmental impact, and data-driven discovery. UTA was cited by U.S. News & World Report as having the second lowest average student debt among U.S. universities in 2018. U.S. News & World Report also ranks UTA fourth in the nation for undergraduate diversity. The University is a Hispanic-Serving Institution and is ranked as the top four-year college in Texas for veterans on Military Times’ 2018 Best for Vets list.