Administrative/Support, Information Technology, Project/Program Management/Planning, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
UW-IT is the central IT organization for the University of Washington, providing technology solutions to all three campuses, UW medical centers, and global research operations. UW-IT collaborates with University partners to advance teaching, learning, innovation, and discovery at the UW.
Enterprise Document Management (EDM), a team within UW-IT’s Information Management division, provides and supports the Enterprise Document Management and eSignatures services to the global UW community. We collaborate with partners in most domains of the University including academic, business, research, and IT groups and our services are used by students, faculty, staff, and researchers across the University of Washington. These services support enterprise business process modernization and automation, records retention for electronic records, and risk management.
EDM is seeking a Business Analyst with excellent communication skills to lead the functional analysis and discovery for Enterprise Document Management implementation projects.
This person will ensure that the service successfully delivers customer solutions by gathering and organizing requirements, managing functional scope, and effectively mapping business needs to the solution at hand. The Business Analyst is responsible for understanding compliance demands and the technical solution well enough to accurately analyze customer requests, evaluate those requests for fit with technical capabilities, and advocate for change as needed. The Business Analyst works closely with EDM team members as well as partner teams within UW-IT and across UW in providing this critical service.
Bachelor’s Degree in Business Administration, Communications, Information Science, Computer Science, or related field.
Minimum of four years of experience performing progressively more complex business analysis activities such as scope definition, requirements gathering/discovery, business process re-engineering, requirements management, system configuration, contributing to build cycles, and training.
Proven ability to represent business stakeholders effectively, and translate between business and technical requirements.
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.
Demonstrated collaboration skills with colleagues at all levels and across different organizations.
Demonstrated ability to work independently and with minimal supervision.
Ability to critically think to solve difficult problems with complex solutions and widespread impact.
Experience facilitating meetings, constructively addressing input and criticism, and resolving conflicts.
Ability to present complex technical material to non-technical audiences in an approachable way.
Comfortable working with diverse teams, and willingness to promote diversity, equity, and inclusion in the workplace.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience as a functional leader or key contributor in complex, enterprise-wide collaborative technical projects that have required significant business process change.
Experience as a business analyst and key contributor in both project and operational support environments.
Knowledge of document management, records management, and/or information management concepts and principles.
Experience working with both internal and contract resources to solve business problems and implement solutions.
Experience preparing for and managing organizational change.
Ability to navigate in a complex technology environment.
Familiarity with DocFinity, DocuSign, or similar EDM and eSignature applications.
Experience working at a large Research University.
Familiarity with Agile methodologies.
High level understanding of web applications, web services, and databases.
CONDITIONS OF EMPLOYMENT:
Work in a hybrid (some onsite, some remote) or fully remote upon approval. Onsite work is in an open office environment. This is an essential position and is required to report to work remotely when UW suspends operations.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.