The Senior Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
The Senior Medical Assistant will perform required responsibilities based on the standard work for their department with minimal supervision with the ability, skill and knowledge to work in more than one specialty area.
Primary Duties and Responsibilities
* Greets patients, take appropriate vital signs, review current medications and record in medical record * Assists with tracking and monitoring department specific data * Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice * Manages patient care flow and assist with monitoring CS-Link message pools and standard work * Sets up exam room/procedure rooms appropriately based on patient visit needs * Sweeps clinical areas to monitor inventory based on standard work * Cleans/re-processes equipment and supplies based on standard work and department guidelines * Addresses patient, physician, and staff concerns and escalate accordingly * Provides assistance in QA measures for suites, including recording QC testing on designated equipment * Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution * Monitors their own workflow to identify opportunities for improvement * Participates in daily huddles and staff meetings * Adheres to all infection prevention standards,department policies and guidelines
Graduation from accredited Medial Assistant school
High School Diploma/GED
Medical Assistant Certificate from an accredited educational program
Basic Life Support (BLS) certification required from the American Heart Association and/or American Red Cross
3 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting required
5 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred
Strong understanding of medical insurance and benefit plans
Epic Super-user, must demonstrate a level of expertise with CS-Link and department workflows
Working Title: Senior Medical Assistant - Ops Float Pool
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.