The Applications & Systems Administrator, LMS is responsible for the operational, administrative, and technical specifications for the learning management system(s) (LMS) and supporting technologies, with additional direction from the Dean of Online Learning. The Administrator performs monitoring and maintenance for the LMS (Blackboard) and provides support to Online Learning programs and degrees in the administration of online courses and supporting technologies. The LMS System Administrator configures and supports the Blackboard environment; ensures data accuracy and integrity; participates in and/or leads the testing and implementation of Blackboard functions; and performs and documents changes related to Blackboard configuration and enhancements. Additional roles will include interfacing with Technical Support and the ticket management system as well as all constituents of the LMS to troubleshoot issues and provide oversight and technical support of end-user processes. Works with LMS vendor (Blackboard) to develop and maintain LMS instances. The role may include Systems Administration duties outside of the LMS in support of enterprise applications and servers.
This is a full-time, grant-funded position. This position is funded through January 15, 2022.
* THIS IS A REMOTE POSITION AND IS EXEMPT FROM NEW JERSEY FIRST ACT *
Examples of Duties:
Responsible for the administration, maintenance, and development of LMS (Blackboard) SaaS platform, including but not limited to:
Implements application instances
Configurations changes as required, including testing and documentation of same.
Works with Vendor to patch, update or upgrade the LMS
Supports and maintains integrations with related systems including the College ERP, Single Sign On processes, reporting and analytical tools.
Researches methods and offers solutions for improved system operation, security and efficiency of the LMS.
Documents and tracks work within systems and reviews and updates documentation created by others.
Assists in the development of policies and procedures that affect the operation and use of the campus network, the LMS, and other related applications.
Oversees the implementation of third-party tools/software needed for teaching and learning, including the assessment of these tools for integration, security and compatibility with the LMS.
Ensures all data in the LMS is correct. This may include manually or automatically loading user, course, and enrollment data into the system(s) on a regular basis.
Resolves problems and answers routine questions without direct supervision.
Manages projects and priorities of service, as defined by management, ensuring administration is informed of opportunities, problems, or issues.
Performs other duties, as assigned.
Bachelor’s degree or equivalent experience required in CIS, MIS, or related field.
Minimum of two (2) years’ experience administering a Learning Management System, including integration methods such as building blocks, LTI integrations, API integrations, etc
Minimum of two (2) years’ experience with Microsoft Windows Server administration, MS Active Directory environment
Experience with internet protocols & services such as DNS, VPN’s, FTP, SFTP, authentication protocols and TCP/IP networks.
Working knowledge of User account management related to LMS access and permissions, as well as MS Active Directory
Proficient knowledge of Microsoft Office 365 applications
Excellent troubleshooting and analytical skills.
Personal Broadband internet connection
Ability to work a flexible schedule, including evenings and weekends
Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners in large and small settings.
Demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment.
Blackboard Learn experience
Experience with LMS course design and content management
Experience with Cisco Unified Communication systems
Knowledge of network and cyber security best practices
If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.
About Rowan College of South Jersey
Rowan College of South Jersey (RCSJ) is a publicly supported two-year institution, fully accredited by the Middle States Commission on Higher Education. Formed July 1, 2019, Rowan College of South Jersey is a new regional college, academically designed to transform higher education in New Jersey.
For more than five decades, Rowan College at Gloucester County and Cumberland County College have provided students with affordable and accessible options to prepare them for careers within their chosen field. On July 1, 2019, these two colleges merged to mark an important milestone in the history of community colleges — the creation of a regional college in southern New Jersey. Together these two campuses offer more than 120 unique degrees and certificates, combining 100 years of experience to provide a variety of degree selections, cost-saving initiatives, and scholarship and internship opportunities, at one of the lowest tuition rates in the state.