The Nursing Informatics Specialist is a member of the Nursing and Epic Operations leadership teams, reporting into the Manager of Nursing Informatics, and is responsible to ensure clinical information system implementations are consistent with Dana-Farber Cancer Institute (DFCI) standards of nursing practice.Â This position participates in the oversight of system implementations relative to functions for Nursing and Patient Care Services across the DFCI enterprise. She/he supports a shared governance model that advances the professional practice model for Nursing and Patient Care Services.
The Nursing Informatics Specialist integrates nursing science, computer science, and information science to manage and communicate data, information and knowledge in nursing practice. S/he facilitates the integration of data, information and knowledge to support patients, nurses, and other providers in their decision-making roles and settings.
This role will support the stabilization and continuous improvement efforts related to the Epic electronic health record (EHR) implementation.Â Â The Nursing of Informatics Specialist will work collaboratively with the physician and pharmacy leads, DFCI Epic leadership, Application Business Analysts, Credentialed Trainers, Digital Health eCare (DHeC), and Epic Systems. This role will serve as a representative for nursing roles in providing clinical knowledge related to content, workflow, training, and communication.Â The nursing informatics specialist is responsible for identifying issues, developing options and mitigation plans and making recommendations for improvement in partnership with other members of the DFCI Epic team.Â In addition, the role will serve as a liaison from the Epic program to nursing, aid in creating and presenting clinical content at various stakeholder meetings.Â Â
This role will also support strategic and quality goals of the nursing department and the institute, collaboratively working with key stakeholders supporting initiatives including effectiveness of interventions and opportunities for practice changes to positively impact patient outcomes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Provides expert content knowledge and end user feedback to DFCI Epic Leadership, DFCI Epic Team, DHeC, and Epic on workflows, content, prioritization and potential options for future development
Work closely with Epic program leadership, nursing end users and nursing leadership to identify, prioritize, and evaluate Epic workflows, content, and functionality
Propose recommendations to specialized and/or cross-functional workgroups to remediate challenges and improve workflows, content, and functionality
Provide feedback on recommendations to proposed changes, such as impact of change, communication/education required, or additional options
Collaborate with DHeC Application Coordinators and Clinical Content Leads, DFCI Application Business Analysts and other Leads to investigate identified issues and propose recommendations to mitigate or resolve
Provide expert knowledge to the DFCI Epic team regarding clinical and/or operational needs as part of requirements of documentation
Analyze and test multiple approaches/solutions to resolve issues or problems
Evaluate the quality and effectiveness of identified/implemented solutions
Consider factors related to safety, effectiveness, costs, clinical practice and impacts relative to process and/or system changes
Elicit feedback from clinicians on Epic topics or areas of concern from nurses and clinical leadership
Escalate challenges to leadership as appropriate
Create documentation to support the end user understanding of functionality and workflows, including tip sheets, training presentations, and general communications in collaboration with Epic Operations, Business Analysts, and DFCI Epic Clinical Certified Trainers
Provide feedback on training content, approach and schedule coordination
Review training curriculum, eLearnings and other training tools for accuracy as it pertains to functionality and nursing practice and workflows at DFCI
Serve as Epic liaison to relevant Nursing and Patient Care Services roles
Active participant in the DFCI Adult Nursing Informatics Committee
Serve as a representative of the Epic program to nursing
Advocate for the execution of best practices and recommended workflows
Co-present supplemental training and education to nursing at various forums
Engage nursing stakeholders to identify areas for improvement or additional training
Present Epic updates at various Nursing and Patient Care Services (NPCS) forums
Consult with clinical stakeholders on customization, adoption and use of the EHR software and other applications or devices
In collaboration with Application Business Analysts, work closely with end-users to define business needs, document workflow, perform workflow analysis to develop automated or technical solutions and provides appropriate feedback.
Participate in DFCI workgroup meetings as it relates to Epic and other clinical information systems implementation and/or operationalization
Work with colleagues across DFCI and the enterprise at Mass General Brigham (MGB) to assure common standards/best practice where feasible for nursing documentation of patient care delivery
Represent nursing interests in various institute and enterprise level committees, task forcesÂ
Participate in nursing and organizational policy formulation and decision making, particularly as it relates to technology
Assesses and supports the use of system downtime tools, workflows and policies
Assess the need for information system solutions to support and enhance nursing practice
Actively contributes to implement quality management concepts as they relate to the EHR clinical applications and the use of those applications.
Collaborates with appropriate nursing and leadership stakeholders in data needs, including reports development and evaluation of report data appropriateness
Attends Epic user forums such as Epic User Group meeting, Epic Expert Group meeting and webinars to stay apprised of new functionality, other innovative practices utilized by other sites as well as establish a network with other nursing informatics professionals.
Other duties as assigned
Registered nurse with 3+ years of experience in healthcare required, oncology experience preferred
Prior experience with clinical system design, development, testing, implementation and support required
Masterâ€™s degree highly preferred
Current nursing licensure in the Commonwealth of Massachusetts Â
Strong technical background in computer hardware and software
Willingness and ability to travel to current and future Satellite locations on a regular basis
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Maintain a detailed understanding of Epic functionality, current installation/configuration and working knowledge of related Information Systems
Proficiency with information technology to support all areas of nursing practice
Ability to support patient safety initiatives using information technology solutions
Ask questions and seek clarification to ensure full understanding of issues, priorities, and recommendations
Demonstrated organization, verbal, written and inter-personal skills
Excellent analytical and problem-solving skills
Ability to work in a highly matrixed work environment
Excellent verbal and written communication skills
Strong knowledge of ambulatory, hospital and nursing clinical practices
Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role
Assumes responsibility for professional development by assessing and developing plans to meet own education needs to support the professional role and remain current in practice
Maintains current membership and participation in professional organizations to advance professional growth and knowledge
Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice
Performs all aspects of her/his role consistent with the American Nurses Association Scope and Standards for Nursing Informatics Practice (ANA, 2008)
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Internal Number: 2021-24053
About Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.