The Security Supervisor is a uniformed, non-sworn representative of the Department of Public Safety. The Security Supervisor is responsible for oversight, discipline, development, and safety of University Security’s front-line, uniformed employees. This includes student Security Monitors, student Field Supervisors, and full-time Security Advisors (AFSCME Technical Unit 7, Community Program Assistant). This position reports to the Security Operations Manager within the University of Minnesota, Department of Public Safety (DPS).
Responsibilities / Essential Functions: 70% Employee Oversight and Supervision
Visit employees at their work location to monitor service quality, ensure adherence to procedures, and maintain safety
Document performance-related observations to support employee reviews, recognition, and progressive discipline
Lead, coach, and answer questions to improve employee confidence and overall effectiveness
Conduct training as needed including classroom, field training, and on-the-job training
Monitor call-offs and absences, directing on-duty personnel to prioritize delivery of the most critical services
Respond to emergencies to ensure procedures, safety precautions, and communication plans are followed
30% Operations Support
Create, communicate, and update employee schedules to support Security Operations Manager
Distribute critical information to front-line employees quickly and accurately
Maintain organization and ensure completion of operational records such as vehicle logs, equipment logs, shifts reports, and incident reports
Communicate regularly with University of Minnesota Police (UMPD) and the Public Safety Emergency Communication Center (PSECC) employees to promote effective coordination with other DPS units.
Identify and help resolve problems involving employee pay, schedules, conflicts, work instructions, and equipment
This job may be designated as essential.
The employer retains the right to change or assign other duties to this position.
Availability and willingness to work evenings and weekends to oversee nightly operations
Must meet and maintain requirements for access to law enforcement sensitive information including CJIS Data Access Terminals
Able to pass a background check
BA/BS plus at least two years of experience or a combination of related education and work experience to equal at least six years.
Regular attendance is an essential qualification for this position.
Experience working and supervising security in a higher education setting
BA/BS plus at least four years of experience
Required Knowledge, Skills, and Abilities:
Exceptional written and verbal communication skills
Proficient in Microsoft Office applications
Ability to manage conflict respectfully and constructively
Ability to work independently and with limited direction
Able to use discretion and maintain confidentiality
Internal Number: 341297
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.