The Chief Information Officer is responsible for the overall operation and management of all aspects of network related data, telephony, and video services across campus. This includes, but is not limited to, user services, academic and administrative computing services, network operation, and information security, as well as planning and implementing upgrades, enhancements and new projects. The CIO serves as a liaison with other offices and departments within the Campus community, is a standing member of the Committee on Library and Educational Technology, and is responsible for departmental budgeting, personnel, general communications and vendor relations. This position reports to the Vice President for Business and Finance/Chief Financial Officer.
Duties and Responsibilities
Oversee and coordinate the general operation and management of the Information and Technology Services office, and maintain contact with and support all other offices and departments of the College.
Regularly exercise discretion and judgment to ensure that best IT practices are followed and that continuous educational and business operations which rely on technology are possible, as indicated by the following:
anticipate the College's technology needs in both academic and administrative areas, observe and anticipate developments in the telecommunications industry and computer technology industries, and plan accordingly
develop and manage the ITS fiscal budget, the IT strategic plan, the policies and procedures for technology use across the enterprise, and the disaster recovery plan
work with senior management to ensure that all strategic College objectives are met
conduct staff searches so as to attract and employ highly qualified and skilled staff members, and maintain, supervise and support the staff to the best benefit of the College
develop and manage campus-wide standards for the acquisition and use of hardware and software
oversee the planning and implementation of enterprise security strategies
ensure that staff members receive necessary training to perform responsibilities properly and efficiently
ensure that systems are designed and implemented to effectively troubleshoot the enterprise, including all key network systems, file servers, and software services
ensure that the College is never without access to necessary expertise, and decide when outside technical experts are needed
plan, develop and oversee the installation of enterprise expansion projects and other large-scale projects
manage relationships with vendors including contract requirements for new hardware and software installation, maintenance of existing hardware and software, IP telephony and voice mail systems, and other services such as Internet connectivity, and electronic connections to government and banking agencies.
coordinate Information and Technology Services efforts with other offices and departments on campus including the library, faculty committees, long range planning committees and groups responsible for building projects and campus development
manage special projects as assigned by the Vice President for Business and Finance and the President
investigate new technologies for desirability and feasibility
attend construction meetings and planning sessions for new buildings, campus expansion and remodeling projects
plan and design multimedia facilities, labs and technology classrooms in new buildings and in existing spaces
Report ITS activities regularly to the Vice President for Business and Finance/CFO
Constantly develop and utilize professional knowledge. Routinely apply professional, advanced knowledge in order to sustain and enhance all technology operations, as indicated by the following:
detect and resolve high level communication problems relating to enterprise systems software, network security and operating systems
design computer systems to insure smooth transitions to upgraded versions of software and the installation of new software
work closely with construction managers to insure proper installation of data cable plant and communication systems in new and existing structures
provide direct support to key offices including the President's Office, vice presidents, and the Office of Campus and Public Safety
provide special support services as requested to College trustees, friends and parents of current students
provide direct support for server and network equipment management as needed
preview and approve all web content in conjunction with College policies and regulations, and in accordance with publications personnel
function as alternate server administrator for security camera, ID card, meal service, library card catalog, alumni scanning, information monitor, and door security systems
Remain current with best trends and practices in the IT profession.
attend training sessions on technical and management topics, professional meetings, workshops and seminars.
maintain familiarity with all systems in use at the College
maintain a knowledge and understanding of the operating systems and software, including Windows OS, course and content management, monitoring, production, academic, and enterprise software such as email, calendaring, web software, Ellucian Colleague, Active Directory utilities and other software management tools
Bachelor degree required
Experience in personnel management, employment law and Pennsylvania regulations
Experience with vendor contracts and relations
Excellent organizational and planning abilities
Strong knowledge of hardware including servers, large scale systems, PC and Apple Mac-computers, network routers, core and perimeter switches, printers, IP phones, video conferencing and other minor equipment
Strong knowledge of software including Microsoft application products, Microsoft Windows operating systems for clients and servers, content management and course management systems, network monitoring software, and common academic and web programming software
Superior written and oral communication skills: the ability to write technical documentation, policy and procedural guides, and short term/ long term planning documents, and the ability to conduct presentations, seminars and workshops
This position functions as the supervisor to the Office of Information and Technology Services.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the position described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position.
Job Description Status The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.
Apply for this job at https://washjeff.applicantpro.com/jobs/. Please submit a cover letter and resume. It is recommended that all documents be in PDF format and uploaded at one time. Review of applications will begin immediately.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Washington & Jefferson is a private liberal arts and sciences college located 30 miles south of Pittsburgh, Pennsylvania. Our dedicated, experienced professors are passionate about teaching and work closely with our students to ensure that they receive a quality, comprehensive education. Our entire community is focused on student success. To that end we offer an On-Time Graduation Guarantee, opportunities to study all over the world through our Magellan Project and a committed staff of career counseling experts. For more than 200 years, our alumni have been influencing change in business, politics, the arts and sciences as CEOs, lawyers, state representatives, doctors, researchers, writers and teachers, and in many other equally worthy professions.