UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. UW Medicine - Northwest is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Emergency Medicine Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.
UW Medical Center - Northwest has an outstanding opportunity for a DAY SHIFT, PART-TIME (30 HOURS PER WEEK), ADMITTING REPRESENTATIVE. Incumbent performs a variety of admitting department tasks including but not limited to: Patient registration, general clerical support, customer service, and operating the switchboard. Employees will be cross-trained and expected to work efficiently and effectively in all assignments.
Performs admitting or pre-admitting procedures upon arrival of patients. This includes inpatients, individuals who have hospital-based outpatient testing or outpatient procedures, patients in the Emergency Room, and patients for scheduled/unscheduled procedures and surgeries
Greets, directs and assists patients
Ensures patients understand admission policies and procedures.
Collects necessary information to register patients
Switchboard Operation, includes but is not limited to: Promptly, courteously and calmly answers all calls through the switchboard
Implements emergency procedures calmly, efficiently, and accurately
Greets all patients and visitors in a friendly, welcoming and professional manner.
High school graduate or GED
Data entry Keyboard skills required, minimum 25 wpm
Working knowledge of medical terminology
Health industry experience
Experience working in admitting and/or switchboard operations
Customer service in a clinical setting
Able to work in a high volume, fast paced work environment and perform and prioritize multiple tasks simultaneously
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.