Job Description Summary Bentley University is looking for a strong technical, creative, and motivated individual to join a team in the IT enterprise applications integrations group. The Senior Integrations and Applications Support Specialist will report to the Director, Application Services and will be responsible for supporting ongoing mission critical efforts to develop a modern integrations environment as well as supporting enterprise applications in day to day operations.
The ideal candidate will have excellent analytical skills and extensive experience supporting modern cloud based enterprise applications and developing integrations between applications and with a data lake environment. The Senior Integrations and Applications Support Specialist will have solid, hands-on experience with SQL, XSL, web services, JSON, API development and other tools that are used to extract, transform, and manage data. They will also have experience supporting and customizing cloud based software as a service and platform solutions. The ideal candidate will have strong communications skills and the ability to work collaboratively with technical and non-technical staff in multiple business areas.
5-7+ years supporting enterprise applications and developing integrations between modern, cloud based applications
Proven experience supporting modern, cloud-based enterprise applications (for example, Workday, Office 365, or CRM systems) and developing solutions that extend the functionality to support business needs
Proven experience with integration tools such as SQL, XSL, APIs or other commercial integration tools
Solid command of current integrations best practices and governance models
Proven ability to troubleshoot application issues, existing integrations, data flows, and data transformations
Strong interpersonal and teamwork skills with both IT colleagues, business analysts, analytics staff, and other report users at Bentley
Ability to understand and synthesize data and transformation requirements working with business users
Ability to write, troubleshoot, and resolve issues with SQL
Ability to document and communicate designs, analyses, and other plans both verbally and in writing
Hands-on experience with at least one commercial relational database (for example, Oracle, SQL Server)
Experience with cloud-based systems - SaaS, PaaS and understanding of industry-standard enterprise application support and data management practices
Knowledge of modern, SaaS based integration tools such as Fivetran
Knowledge of Microsoft data management tools (for example, Azure Data Factory, Logic Apps, Power BI)
Knowledge of Office 365 collaboration tools (Teams, SharePoint, Planner) and previous use of O365 customization environment (Power Automate, Power Apps, Forms) to develop solutions
Practical experience working in data management or data governance frameworks, and using tools to develop them in a small to medium sized environment (higher education experience preferred but not required).
Bentley University requires references checks and may conduct other pre-employment screening.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
Internal Number: 138886726
About Bentley University
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.