GENERAL STATEMENT OF DUTIES: The Senior Director of Campus Space Management & Technical Services represents the area within Facilities that largely interfaces directly with end users/customers. This position oversees, manages and provides direction to staff responsible for Space Planning, Accounting and Utilization, Events Planning, Conference Services, Technical Services (Technical Library & Prints), Energy & Sustainability and Facilities Management.
The position will be responsible for management of University space utilization and occupancy plans. This includes oversight and direction of department staff in the development of space occupancy plans that best utilize existing buildings, provide proper adjacency needs, reduce redundancy moves by proposing long-range plans that anticipate future headcount/space needs of the various business units, analyze headcount and business reorganizations to advise upper management of space concerns that may arise, prepare comprehensive estimates of proposal and present pros and cons of alternative plans. Upon approval, the incumbent directs the execution of the plan meeting budget restrictions and adapting quickly to changes in business direction. Manages and programs the usage of campus space including furniture, office, and building assets. In addition, oversees and manages staff and technical documentation systems in support of all aspects of Engineering projects and maintenance of new and existing facilities. This includes updating, retrieval, and archiving all detailed design and construction drawings to ensure all projects comply with Site Standards, Federal, State (OSHA/DEP) specifications and Local (Fire Marshal, Building Inspector) Regulations. In addition, manages small-medium scale engineering projects from scope development through final completion and commissioning.
The position manages all space utilization including assignment of space used for cost allocation. Develops master site space usage plans which meet the organization and unit’s objectives, provide design services, and develop and propose guidelines for office space and furniture standards. Develop execution strategy and manage implementation of approved site space plan. Support safety and ergonomic initiatives in space design and furniture layouts. Oversees all aspects of technical services and move operations within the university which includes review and approval of daily requests for office moves, furniture, repairs, office modifications, CADD plans, technical library and document turnover from construction projects. Analyze business unit reorganizations and their impact on current adjacencies, space requirements and headcount. Oversees University Scheduling and Event Management Operations to include Faculty, Staff and Student events, Conferences and Facility Rentals; administration of Event Management System, University Event and Facility usage policies for all campuses. Oversees University Conference Services including staff and administration. Is responsible for leveraging idle University facilities through outreach to faculty and community for fee in the sponsorship of events that elevate the exposure and mission of the University. This program shall be self-funded and operated as a separate pseudo commercial entity. Oversees University Energy & Sustainability Staff and Programs including energy management ($3,000,000 annually), sustainability (Recycling, transportation, green programs, etc.) as well as student, campus and community outreach and engagement. Oversee Facilities Management staff and programs. Facilities management is the wing of Facilities that is assigned a regional responsibility (in this case student life including housing and activities space), Responsibility includes the coordination of all Engineering/Facilities activities (ranging from Operations/Maintenance/Custodial through Capital Planning & Construction) in these buildings
and areas. This work includes providing technical and engineering support and facility/systems expertise to the various groups and departments occupying these buildings and utilizing the surrounding site(s).
Education: The Senior Director of University Space Management & Technical Services requires a MS/MA or higher At least 12 years of related facility service experience (higher education), project management, design and furniture expertise.
At least 12 years of related facility service experience (higher education), project management, interior design and furniture expertise. Must include at least 4 years of supervisory experience.
The successful candidate will have strong analytical, planning and team management skills, proven consultative and negotiation skills and a record of fiscal responsibly and accountability shown by the ability to bring projects in on time and within budget. Further, the ability to view complex issues from both short and long-term perspectives is needed. The Senior Director is able to address immediate concerns of the customer by developing alternative solutions and handling complex problems independently while maintaining the integrity of the approved plan. Flexibility is needed to meet changing priorities from either internal or external sources. Excellent communication skills, both written and verbal, and a high level of credibility are imperative to develop the trust and rapport with all levels of the organization since plans are often developed through the sharing of confidential information. Independent decision making and strong judgment skills are basic to the position. Tact is required in all interactions.
Strategic use of the University Campus presents problems of an often complex nature, involve a big picture view, require both a short term and a long term focus, readily involve being a member of a cross- functional team and the ability to present and support upper management objectives even when they are contrary to the customers’ expectations or desires. Multiple options create the need for creativity, flexibility, and the ability to manage customer expectations. Initiative and self-motivation are needed to identify problems clearly and recommend solutions that are cost effective, reasonable, consistent with approved standards, and professional. A strong knowledge of design, best practices, and move management skills enable the successful completion of projects and day-to-day requests and resource usage.
This position reports to the AVP for Facilities. Projects are requested on the executive level and once Facilities/Facilities Planning Committee management agrees on the scope of the request the incumbent prepares multiple options for consideration of management. This position is accountable for the accuracy of options, realistic and complete cost estimates, clear and reasonable timelines based on the realities of the business. Upon executive approval, incumbent executes the plan meeting target timelines and budget constraints. Responsible for the planning, administration, and execution of a small- medium renovation and capital projects (estimated $1,000,000 yearly). The Senior Director of Campus Space Management is responsible for initial conceptual space proposals, action plans, implementation plans, regular status updates.
Internal Number: 20-04M
About University of New Haven
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II’s highly competitive Northeast-10 Conference.