The Unrelated Donor Program is a part of the adult Bone Marrow Transplant Programs within the Center for Hematologic Malignancies, under the oversight of Oncology Services.
The unrelated donor program coordinator functions as a member of a multi-disciplinary team. This position is responsible for facilitation of the unrelated donor search and transplant process in a timely and accurate manner. This includes daily communication with the National Marrow Donor Program (NMDP), ongoing communication with the OHSU adult BMT program physicians and staff, referring physicians, case managers, and HLA/DNA Laboratories. The coordinator accomplishes this through collaboration with the interdisciplinary team, involvement in unrelated donor research protocols, coordination of care, phone consultation, and understanding of clinical standards. The coordinator is expected to practice in accordance with professional standards, core values, and with a commitment to service excellence.
Unrelated donor search activities to include:
Submission of search requests to NMDP via the MatchSource Application.
Obtain adequate HLA and demographic data on patients.
Analyze preliminary search results and gather information on potential donors to customize search and select the most suitable donors for the patient.
Identify the patients actual ethnic background to target specific donor pools. Develop search strategies, particularly for difficult searches, with HLA Lab and NMDP search consultants.
Complete lab requisitions to order donor HLA typing.
Oversee establishment and maintenance of patient charts with all results and documentation related to the search and transplant process.
Work closely with NMDP case management to facilitate donor work-up and transportation of donor stem cell products.
Coordinate dates with transplant team, Cellular Therapy Lab, patients, and case manager.
Communicates search updates to referring physicians and patients.
Assists with coordination of patient blood draws and sending to NMDP repository.
Assist patients and families with post-transplant communication/correspondence with their unrelated donors
Attend weekly multidisciplinary meeting and individual physician led team meetings with nurse coordinators and other team members to update search progress and discuss patient status.
Demonstrate fiscal accountability and effective use of resources partnering with social work and appropriate funding agencies. Facilitate NMDP financial assistance requests in conjunction with the social worker to the Marrow Foundation. Track individual search expenses to keep within limits of donor search benefit.
Education: Bachelors degree
5 years of experience in a healthcare setting with some combination of experience in the following areas: clinic office, direct patient customer service, patient scheduling, or managed care.
Excellent written and verbal communication skills, interpersonal skills, organization skills and analytical skills
Ability to work effectively and collaboratively in a multidisciplinary environment
Job Related Knowledge, Skills, and Abilities:
Must have strong PC skills; advanced skills preferred in word processing.
Must be self-directed, assertive, and resourceful, and demonstrate creative problem solving in a high volume environment.
Must be able to work independently
Registrations, Certifications and/or Licenses:
NMDP Transplant Coordinator Certification required within 18 24 month (depending upon timing of exam offering)
Experience in an oncology physician practice, stem transplant program, and/or infusion unit.
Experience with HLA/DNA typing
NMDP - Transplant Coordinator Certification Qualification within the past 5 years
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or email@example.com.
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