The library has two openings for the Library Assistant 1 position. These are full-time, 12 month positions. Position will be open until June 23, 2021. Anticipated start date is August 2, 2021. Starting salary for this position is $34,320.
***This is an AFSCME Technical position. Applications from current AFSCME Technical employees must be submitted by June 15, 2021 in order to be eligible for priority consideration.
Position Overview (describe the overall objectives and main responsibilities)
KAML Circulation Desk Supervisors provide direct service to library users and supervise circulation desk student workers. Supervisors of student workers are responsible for hiring, training, assigning work, and evaluating student workers. This position directly supervises 5-10 students.
As a circulation desk supervisor they are responsible for ensuring the smooth operation of the desk service, providing direct service to library users, monitoring the attendance and overseeing the work of student workers, and responding to reported safety and security issues.
The person in this position is assigned about 20 hours/week as the designated circulation desk supervisor. During the academic year the circulation desk supervisor will work some evening shifts and some weekend shifts.
ACS (Access & Collection Services) general responsibilities include performing resource sharing tasks and cooperatively managing stack and collection maintenance projects.
The person in this position may be assigned minor, non-recurring duties or tasks that change frequently and don't consume more than 10% of a regular 40-hour work week. These tasks will be related to the general framework of the employee's duties, as described below.
Access & Collection Services Team is responsible for acquisitions, library facilities oversight and security, cataloging, circulation, course reserves, managing print and electronic materials, resource sharing, and stacks maintenance.
Essential Job Functions
Circulation Supervisor (60%) â— Hire student workers following library and campus practices, procedures, and policies â— Train student workers â—‹ Inform each student of their responsibilities and standards of behavior expected from all Access & Collection Services employees. â—‹ Assist the student in developing skills and learning procedures necessary to perform assigned tasks. â—‹ Work cooperatively with other Circulation Supervisors to develop training and procedural materials. â— Verify the accuracy of your student worker’s timesheets and approve time â— Evaluate student workers’ performance throughout the year â— Serve as the circulation desk supervisor â—‹ Supervise and manage all circulation desk student workers during assigned desk supervisor shifts. â—‹ Monitor staffing to assure adequate desk coverage. Verify the arrival and departure of scheduled student workers. Approve and record student worker schedule changes â—‹ Select appropriate tasks for student workers. Modify task priorities in response to special situations â—‹ Provide procedural review whenever needed â—‹ Model appropriate customer service interactions and desk service for student workers â—‹ Report job performance problems to student workers’ direct supervisor. Take immediate corrective and/or disciplinary action with student workers under their direct supervision â— Provide service to library users â—‹ Check out library materials â—‹ Check out study room keys â—‹ Answer questions about the building/use of the space â—‹ Refer users to research help when appropriate â— Perform facilities oversight â—‹ Open and/or close and secure the building according to established procedures â—‹ Report basic building maintenance needs using the established procedures â—‹ Troubleshoot problems with equipment and computers for Access & Collection Services staff, the circulation area, and public use equipment including guest computers, audiovisual equipment, scanners, and microform reader/printers. Report unresolved problems to appropriate staff or vendors â—‹ Move furniture as necessary â—‹ Respond to alarms â— Perform assigned safety and security duties â—‹ Maintain knowledge of standard University and Library emergency and disaster policies and procedures. â—‹ Act as the building evacuation coordinator when necessary â—‹ Call emergency personnel (police, ambulance, and/or fire) when necessary â— Apply Library policies
General Responsibilities: Collection Maintenance and Resource Sharing (35%) â— Direct the work of student workers assigned to stacks maintenance projects by explaining the process to be followed, answering questions, troubleshooting problems, and ensuring that the student workers are doing their work efficiently, accurately, and in a timely manner. â— Monitor the physical collection to ensure that materials are shelved correctly, identify areas that are overcrowded, and participate in shifting projects. Manage inventory, shelf-reading, and cleaning â— Process new materials â— Receive shelf ready materials â— Materials transportation and stacks management support for AILRC (American Indian Learning Resource Center) â— Assist with interlibrary loan processing â— Digitize requested materials
Other duties as assigned (5%)
Supervision Participates in the hiring, training, performance evaluation, discipline, and determination of work assignments for subordinates. May serve as a lead worker (e.g., assign, schedule, direct work) of University staff but are not PELRA supervisors. May supervise student employees.
Required Qualifications â— High school graduation with one year full time equivalent library, clerical, or related work experience.
Preferred Qualifications â— Experience working in a library â— Excellent organizational skills â— Excellent oral and written communication skills â— Strong attention to detail â— Experience providing service to users/customers in collaborative, team-based environment â— Experience training others â— Experience with and demonstrated commitment to diversity, equity, and inclusion
Physical and Environmental Conditions â— Ability to meet the physical demands of the job; accommodations may be made. â—‹ Sitting, standing, walking, climbing, bending, and reaching â—‹ Lifting and carrying: 30 pounds or less â—‹ Pushing and pulling: objects weighing 60-80 pounds on wheels â—‹ Talking and hearing; use of the telephone â—‹ Far and near vision
High school graduation with one year full time equivalent library, clerical, or related work experience.
Experience working in a library
Excellent organizational skills
Excellent oral and written communication skills
Strong attention to detail
Experience providing service to users/customers in collaborative, team-based environment
Experience training others
Experience with and demonstrated commitment to diversity, equity, and inclusion
Physical and Environmental Conditions
Ability to meet the physical demands of the job; accommodations may be made.
Sitting, standing, walking, climbing, bending, and reaching
Lifting and carrying: 30 pounds or less
Pushing and pulling: objects weighing 60-80 pounds on wheels
Talking and hearing; use of the telephone
Far and near vision
Internal Number: 341219
About University of Minnesota, Duluth
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