Join University Technology Services as the Assistant Director IT Services Alliance on IT Services Alliance team, reporting to the Director IT Services Alliance. Oakland University seeks a qualified Assistant Director for IT Services Alliance to support campus IT end-to-end procurement, sourcing, IT Project Management, and relationship building activities. This position works with faculty, staff, representatives from the Purchasing Department and the Legal Affairs department, and vendors to support a range of services, including assessing technical environments and solutions, developing and maintaining service partner relationships, supporting IT procurement, and vendor relationship management. Support all central IT hardware, software, and service activities, and the entire campus community for similar activities.
Assist Director of IT Services Alliance in providing consultation to ensure that technical requirements are accurately represented in procurement processes (i.e., Requests for Proposals). Assist Director with coordination of IT review of bid responses or software purchases. Additionally, support purchasing, payment process administration, and enterprise software lifecycle management for University Technology Services. Support continued process improvements to develop strategies to improve IT Project Management activities.
Working with campus departments, including University Technology Services, analyze and evaluate multi-year and long term cost projections related to total project costs for technology solutions to identify and evaluate cost factors related to total project costs (application software, operating system software, backup software, network components, server hardware, storage hardware, etc.). Support the software license process includes managing campus site licenses, enterprise system software, acquisition, and compliance.
The best things about this position are: 1) The teamwork; you are a member of a talented team. 2) The ability to learn and grow professionally. We provide many opportunities to continue to advance your knowledge and professional skills. 3) Your work matters to the students, faculty, and employees at the University. 4) The University offers an attractive benefits package that includes excellent healthcare and tuition benefits for employees and their families, flexible work schedules, paid vacation, wellness programs, friendly campus events, and generous retirement contributions.
Bachelor's degree in Management Information Systems, Accounting, Political Science, Public Administration, Business Administration, or closely related field, or an equivalent combination of education and/or experience.
Academic coursework in Accounting.
Three years experience in the following areas: Analyzing software licenses, IT procurement processes, cloud services agreements, and IT supplies and services.
Understanding of Electronic and Information Technology Accessibility Standards from a procurement perspective.
Understanding Data Privacy Laws (including General Data Privacy Regulation), from a procurement perspective.
Providing consultative services to clients for end-to-end procurement, use, and termination of IT solutions.
General understanding of technology solutions and services.
Ability to manage business processes in compliance with organizational and federal policies, standards and industry best practice.
Creative problem solver.
Experience with budget, forecasting, planning and tracking for multiple funding sources.
Experience with fund accounting and managing multiple funds.
Self-directed team player.
Ability to contribute to group projects and work collaboratively as a member of a strong technical team.
Strong problem-solving skills.
Flexibility in work schedule; willingness to occasionally adjust work hours for the maintenance window is required; Tuesdays, Wednesdays, and Thursdays 3 times a year between semesters; fiscal year end June 30 and July 1; and a few limited weekends as determined.
Ability to travel for education, professional development, or conferences.
Excellent problem-solving, organizational, and analytical skills.
Excellent oral and written communication skills.
Ability to read with intent that provide outcomes.
Work sample should include a written document of anything related to this line of work.
A valid driver's license and driving record acceptable to the University by the University's insurance carrier.
Master's degree in Public Administration, Business Administration, Information Technology Management, or equivalent.
Working with IT management and other IT partners, manage contracts, licenses, statements of work, and related IT expense activities.
Reviewing and interpreting software licenses, contracts, statements of work and detailed policies.
Evaluation of Electronic and Information Technology Accessibility Standards and Data Privacy Laws (including General Data Privacy Regulation) from a procurement perspective.
Relevant professional credentials, such as Advanced Software Manager, International Association of Information Technology Asset Managers, Caucus Association of Technology Procurement Professionals, or similar certification or equivalent credential.
Strong software technical skills including knowledge of a variety of standard desktop software applications, appropriate license distribution and security features.
Knowledge of software licensing, license management metrics, copyright laws, privacy principles including FERPA, accessibility, and contracts.
Internal Number: 21320
About Oakland University
As a state-supported institution of higher education, Oakland University has a three-fold mission. It offers instructional programs of high quality that lead to degrees at the baccalaureate, master?s and doctoral levels, as well as programs in continuing education; it advances knowledge and promotes the arts through research, scholarship, and creative activity; and it renders significant public service. In all its activities, the university strives to exemplify educational leadership in a diverse and inclusive environment.