Grant funded through the Massachusetts Success Grant through June 30, 2022
MCCC Unit Professional position, Grade 3
During the Covid pandemic, this position will be mostly remote, Monday-Friday, 9:00am- 5:00pm, with the ability to work Saturdays and late evenings during peak enrollment periods for the fall and spring semesters. The position will transition back to campus at a later date, and the schedule will require one, possibly two, alternative shifts a week, from 10:00am-6:00pm, which is subject to change based on the needs of the office.
Under general supervision, the Financial Aid Counselor will assist with the planning, organization, and administration of federal, state, and institutional financial aid programs for college students, including grants, scholarships, loans, and student employment; providing prospective students with information regarding financial processes and policies; processing of student aid applications to determine eligibility for financial aid; and communicating the vision, mission, culture, and the specific content of NSCC's educational programs to a variety of constituencies on and off campus. This individual may coordinate select programs and services to targeted populations of both current and potential students, on-campus and in the community.
DUTIES & RESPONSIBILITIES:
Provide outreach and support in FAFSA completion at NSCC and the college community with a focus on financial aid
Support a robust financial literacy program, which includes the coordination of a team of student financial literacy ambassadors.
Evaluate and fill communication gaps among current students who do not complete the financial aid process.
Assist with the review, processing and communication for Here to Help, CARES Act and similar initiatives.
Advise students about financial aid eligibility, application procedures, aid programs, costs, debt management and financial planning.
Ensure compliance with all applicable Federal, State and College regulations and policies.
This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
Evaluate documentation provided by students; performs verification and conflicting data resolution.
Exercise professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
This position may also be assigned administrative responsibility for particular Title IV, State, or Institutional program(s).
The staff member may be required to work one, possibly two, late nights a week which is subject to change based on the needs of the office.
This position also requires Saturdays and late evenings during peak enrollment periods for the fall and spring semesters.
Perform other duties as assigned.
SUPERVISION RECEIVED: Reports to the Executive Director of Financial Aid
SALARY RANGE: Anticipated starting salary is $45,749.00-$50,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.
STARTING DATE: ASAP
Submit cover letter and resume no later than June 27, 2021. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, address, email and telephone number of at least three current professional references to Human Resources before the interview takes place.
Bachelor's degree with two (2) years experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.
Knowledge of federal and state financial aid regulations and programs.
Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service.
Able to work in a fast pace team environment and have the ability to handle several assignments simultaneously.
Must be able to respond effectively to questions and prepare materials in response to inquiries.
Strong time management skills.
Knowledge of Microsoft Office.
Banner Student Information System experience preferred.
Experience working in community college and/or One-Stop Enrollment Services setting preferred.
Bilingual (Spanish and English) prefered.
Experience working with and supporting a culturally diverse, population in a Hispanic-Serving Institution.
Ability to commute between Lynn and Danvers campuses and community agencies for program related activities.
Ability to work Saturdays and late evenings during peak enrollment periods for the fall and spring semesters.
Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.
Additional Salary Information: Anticipated starting salary is $45,749.00-$50,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
About North Shore Community College
North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).