The Department of Ophthalmology seeks an Optician to conduct consultative sales of prescription and non-prescription eyeglasses, contact lenses, readers, sunglasses and other eyewear accessories, partner with Opticians and Ophthalmic specialists who perform refractions and issue vision prescriptions, and manage daily Optical store operations.
Specific Duties and Responsibilities:
Assist customers (patients, visitors and employees) with the selection of frames, lenses and lens treatments in a professional, ethical and confidential manner. Provide outstanding service.
Fit all types of eyewear including progressive and multi-focal lenses.
Order lenses from approved eyeglass lab vendors.
Track and inspect lab work prior to notifying the patient that their order is ready.
Address and resolve patient concerns related to eyewear performance and product warrantees.
Order and return store inventory based on Wilmer Optical expectations.
Monitor latest frame styles and make recommendations for new lines to Wilmer Optical.
Ensure the store is presented appropriately (meticulously clean, all boards are full, appropriate signage is in place, glasses information ready for customers to review).
Meet monthly with the Optician Supervisor.
Attend required training and mandatory meetings.
Build strong business relationships with referring physicians. Keep them informed about available inventory, lab services, vendor options, product warrantees, pricing and consultative selling.
Meet and exceed established sales goals for the store.
Other Job Functions:
Adjust and repair frames.
Prepare and submit all daily sales reports and deposits to Wilmer Finance within a timely fashion.
Process all invoices for payment through Wilmer Finance.
Maintain courier bags.
Provide float coverage as requested to other Wilmer Optical stores.
Perform other duties as assigned.
Minimum Qualifications: High school/ GED.
Preferred Qualifications: One (1) Year Optical Retail
Specialized Certifications:ABOC Required after 2 years of service
Working Conditions: Primarily located in Bethesda. Will be expected to travel to Frederick as needed.
Classified Title: Optician Role/Level/Range: ACRO40/E/02/CC Starting Salary Range: $14.14 - $19.44/hr; Commensurate with experience. Employee Group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: JH at Bethesda Department Name: SOM Ophthalmology Satellites Personnel Area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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