Administrative/Support, Education/Training, Social Work, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
At the University of Washington School of Social Work, we commit ourselves to promoting social and economic justice for poor and oppressed populations and enhancing the quality of life for all. Recently ranked No. 1 in the world among social work schools for its influential scholarship and broad impact, we strive to maximize human welfare through education, research, and public service. We embrace our position of leadership in the field of social work and join in partnership with others in society committed to solving human problems in the twenty-first century.
The UW and the School of Social Work promote diversity and inclusivity among our staff, faculty and students; we seek applicants for this position who are committed to these principles and whose experiences have prepared them to fulfill our commitment to inclusion and have given them the confidence to fully engage with audiences from a wide spectrum of backgrounds.
The Alliance for Child Welfare Excellence, an education and training system, is a partnership between the University of Washington – School of Social Work, Department of Social and Health Services –Department of Children Youth and Family (DCYF), Eastern Washington University – School of Social Work, University of Washington in Tacoma – Social Work Program, and the University of Washington – School of Social Work – Partners for Our Children. The Continuing Education Specialist is an integral part of the Partnership in providing professional development for DCYF employees, licensed and relative caregivers, tribal staff, and community partners.
The Alliance has an outstanding opportunity for a Quality Assurance & Data Information Manager (QADM).
The QADM leads the development and implementation of quality assurance processes for the planning, development, delivery, and documentation of training, coaching and other supports to DCYF workforce and caregivers. The QADM works in partnership with Partners for Our Children (P4C) in the development of evaluation tools for process quality and learner experience. The QADM will work in partnership with the DCYF Quality Assurance staff, Tribal Partners and others as may be identified to create joint goals and objectives for implementation of quality assessment and program improvement.
Evaluation and Course Assessment:
•Liaison with P4C to optimize coordination and collaboration in meeting QADM and training evaluation goals for the Alliance and the Partnership. •Work actively with the P4C evaluation team to plan an annual scope of work, to monitor and communicate about emerging requests from Alliance, and to provide timely evaluation reporting to Alliance and DCYF. •The QADM will participate in the Alliance Evaluation Committee and collaborate with P4C in shaping the agenda for the quarterly meetings. •The QADM will work to engage and maximize the strengths of Alliance and P4C teams in developing more robust approaches to data collection, analysis and feedback to improve:
-course development and implementation with special attention to webinar, eLearning, and blended learning modalities, -the refinement and delivery of training and coaching for supervisors, frontline staff and caregivers, and -the assessment of near and far transfer of learning through simulations, applied learning tasks and observation of practice skills.
•Conduct quarterly reviews of all scheduled Core trainings, participant data and completions to inform reporting requirements and information being dissemination to Alliance partners. •The QADM will work with identified Alliance and P4C staff to communicate findings, mitigate issues and reach solution in sharing managed data and information internally and with external entities and partners.
Quality Assurance and Reviews:
•Quality Assurance Direct and oversee quality assurance tool creation and measurement in support of trainers delivering professional development and caregiver learning. •Observe, organize and evaluate the delivery of all offerings in partnership with the Alliance Continuing Quality Assurance Team (CQAT) and P4C. Direct and oversee quality assurance tool creation, implementation and quality measurement in the creation of materials, and revision of curriculum when scheduled, required or otherwise determined necessary by the Alliance Core, In-Service and Coaching Administrators. •Control and oversee the storage of archival training materials, evaluations and resources. •Organize the mandated review and revision of Core curriculum and training materials. These mandated reviews will be subject to the Training Charter jointly created with DCYF. Such reviews and revisions will be subject to the creation and strict adherence to a project plan sponsored by the Core Admin but owned by a member of the Alliance staff. •Observe, organize and evaluate the delivery of all Core trainings in partnership with the Alliance CQAT and P4C. •Support and review the creation and implementation of annual goals and objectives for the CQAT.
Liaison with Partner Organizations:
•Liaison with DCYF Regional Administrators and Area Administrators regarding curriculum revisions, additions, innovations and evaluative results of core learnings. •Liaison with the Office of the Attorney General to ensure that learning objectives are being revised in the legal simulations upon policy changes and practice changes resulting from case law.
Direct and oversee the responses to TORT information requests as needed.
Direct and oversee the data reporting, including quarterly, annual and ad-hoc reports.
Other duties as assigned
•Master’s Degree in Social Work or an advanced degree from an accredited institution in a related field and •Minimum of four years of progressively responsible experience in evaluation / management / administration / clinical supervision in a public or private child welfare agency or related setting. •Demonstrated experience serving in a strategic role and/or as a strategic consultant required. •Experience working in a structured organizational process involving planning and implementing an ongoing proactive improvement processes to provide quality outcomes. •Experience with principles of Continuous Quality Assessment/Improvement. •Strong knowledge of and experience with evaluation research, data collection, data extraction and management, skills and experience in quantitative, qualitative and statistical analysis methods and software, and experience reporting data and finding. •Knowledge and experience with software for Learning Management Systems, online survey tools, project planning, Excel, SPSS and R. •Demonstrated understanding of working in a collaborative community environment, building relationships, and managing expectations within those relationships is required. •Ability to build relationships, provide assistance, be a resource, make presentations, work independently, take initiative, provide assessments and system evaluation. •Excellent leadership skills including training, group facilitation, and supervision are required.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Knowledge of foster care, kinship care, transition services and clinical social work within the child welfare system is required, along with experience in strategic planning, systems integration, systems change and an in-depth understanding of State/County/Tribal jurisdictions. •Experience in foster care services and practice is strongly preferred. •Professional experience in adult education and training. •Knowledge of adult learning theory and methods of learning assessment. •Experience in strategic planning, systems integration, systems change and an in-depth understanding of multi-state child welfare systems required. •Knowledge and experience of current state and jurisdiction administration, needs, and influential contacts is strongly preferred. •Knowledge of systemic racism and ability to promote diversity, equity and inclusion in the quality improvement process.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.