Professional Technologist - Eberly College of Arts and Sciences 16977
The Eberly College of Arts and Sciences at West Virginia University is seeking applications for a Professional Technologist.
In order to be successful in this position, the ideal candidate will:
Design, maintain, and support an enterprise-level cluster of virtualized Windows using virtualization software such as MS Hyper-V or VMWare to support the academic and research mission of the Department of Geology and Geography. Research hardware and software solutions to optimize server cluster to ensure high availability. Maintain and support all Geology and Geography servers for a large variety of services including license management, file servers, print servers, etc. May require after hours and weekend availability to resolve critical system downtime.
Maintain security for all departmental IT devices. Research and apply solutions to remediate potential vulnerabilities and exploits. Work with College and University security staff to ensure all policies and procedures are followed. Ensure best practices are followed for securing Geology and Geography IT enterprise.
Configure network switches to support server and client communications. Work with College and University IT staff on complex switch and router configurations.
Maintain Windows server backups and also provide backup space for desktop workstations Windows, MacOS, Unix and mobile OSs. Advise researchers on backup solutions for research computing systems.
Manage student workers and Graduate Assistants/Professional Technologist interns in support of departmental IT resources.
Provide Backup technical support and expert knowledge on server administration to GIS Tech center and other ECAS system administrators.
Maintain knowledge of current and developing hardware and software technologies. The department strives to maintain state of the art facilities to provide the student the best experience in preparation for their future jobs in the industry and to support the department's research mission.
License management for multiple software packages worth over $50 million and key to the department's annual multi-million-dollar research mission, as well as the department's strongly technology-oriented teaching mission.
Purchase, install, and maintain software licenses required by the department and other WVU colleges and Health Sciences (ArcGIS; eCognition). Also includes license management for licenses served to other WV institutions (Erdas Imagine). Administer multiple license servers to efficiently distribute licenses to workstation clients.
Manage equipment and use of the department's five computer teaching laboratories and associated networked printers and other peripheral devices. The labs represent a large investment of resources and require general supervision of use as well as routine maintenance of equipment such as cleaning and inspection to maintain full functionality.
Support G&G faculty, staff, and student desktop computers (MS Windows PC, Apple MacIntosh, and Unix) and related equipment. Recommend, purchase, install, support, and maintain hardware and software used within the department. Maintain resources using management packages (SCCM, JAMF, and MDM). Assist users with mobile devices such as tablets and cell phones.
Bachelor's degree required. Degree/certification in technology field preferred.
Two (2) years of experience in the following:
Windows server administration
Desktop support (Windows and MacOS)
Virtual server software (MS Hyper-V or VMWare) preferred
Network setup and configuration preferred
Experience with Geo software (ArcGIS, etc.) preferred
Experience with Microsoft server operating systems.
Experience with desktop support.
Experience with virtualization technology (Hyper-V or VMWare) preferred
Experience with network setup and ethernet switch management. preferred
Experience with security policies and procedures preferred
Strong interpersonal skills with the ability to interact at all levels within the institution and with technical staff, other staff members, faculty, and students. Excellent people skills are required for interacting effectively with diverse people, even under pressure.
Strong communication skills in English, both oral and written.
Strong problem-solving skills are important to ensure the optimal maintenance of the computer resources especially during crises such as computer virus attacks, hardware failure, etc. The ability to solve problems quickly to reduce disruption to teaching and research is important.
At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley -- the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Jun 7, 2021
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 229823
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.