Primary Purpose: Reporting to the Director of Intercultural Student Success, the Coordinator of Intercultural Student Success serves as an collegiate resiliency, well-being, and belonging specialist supporting the retention of underrepresented students at Pacific. The Coordinator fosters holistic well-being and belonging for underrepresented students through cultural and affinity group-based programming, retention centered programming and initiatives, intrusive collegiate coaching, resiliency and well-being focused outreach, intrusive advising and developmental support.
Essential Functions: 1. This specific position specializes as a resiliency, well-being and belonging specialist for students who identify as members of Native American and/or Latinx communities.
2. Create, design, and implement Cultural and Affinity Group-Based Programming programming focused on equity and social justice, anti-racism, intercultural development, identity/intersectionality, and societal empowerment and belonging (including ethnic identity, sexuality, race, able-bodied status, sexual orientation, first-generation status) of underrepresented students.
3. Create, design, and implement Retention Centered Initiatives and Programming: retention focused collegiate success and resiliency programming (including social adjustment to college, empowerment strategies, well-being, academic well-being and -skill development, graduate school preparation, campus and community connections, and academic belonging).
4. Provide direct services with One-to-One Collegiate Coaching under the direction and guidance of the ISS Director, monitor the personal and academic progress of students and initiate appropriate interventions, including assisting underrepresented students in identifying barriers to success and helping students create personalized action plans with short and long-term goals. Thoroughly document each student meeting and regularly consult with ISS Director regarding students progress and appropriate interventions.
5. Provide direct services with Resiliency and Well-Being Focused Outreach, Intrusive Collegiate Coaching, and Developmental Support: including hosting weekly affinity-based support group gatherings via zoom/in-person and lead discussions on topics related to resiliency, well-being, empowerment, cultural and academic engagement, identity development, self-acceptance and interpersonal belonging; utilizing collegiate coaching practices to initiate regular and consistent resiliency and well-being centered outreach calls, e-mails, and virtual connections to/with individual students as assigned by the ISS Director; developing and implementing resiliency and well-being focused initiatives for the support of underrepresented students and collaborate across departments in order to help students increase their sense of personal empowerment, well-being, and holistic belonging.
6. Participate in data collection, analysis, consolidation, and reporting of assessment outcomes for retention purposes.
7. Understand campus and community resources and serve as referral agent for students needing academic and personal assistance.
8. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
9. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement; participate in on-the-job programming and professional development trainings.
10. Performs other duties as assigned or requested.
This position serves as Campus Security Authority (CSA) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them.
Minimum Qualifications: Bachelors Degree. One (1) year of related experience providing guidance and or related services to college students. One (1) year of experience planning and implementing educational programs/workshops for college students. One (1) year of experience working with Native American and/or Latinx cultures and deep understanding of the unique experiences and needs of these students.
Preferred Qualifications: Demonstrated understanding of issues facing diverse students, students of color and students from underrepresented and underserved populations including ethnic minorities, low-socioeconomic, first generation, non-traditional, and LGBTQIA students. Strong organizational and written communication skills as evidenced by application materials. Knowledge of student programming, student services, resiliency strategies designed for support of retention of underrepresented college students. Ability to maintain confidentiality and professionalism at all times including understanding FERPA and other policies, procedures or regulations that guide interactions with students and colleagues. Excellent public speaking and interpersonal communication skills. Knowledge/willingness to learn/work with technology related to student information systems. Interpersonal, conflict resolution, and cross-cultural communication skills. Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel: Work is primarily performed in a standard office environment with use of computer and phone. Work performed during standard business hours of 8am to 5 pm. Nights and weekends may be necessary to attend events or programs. Occasional travel to other campuses may be required.
Hiring Range: Commensurate with experience, non-exempt
Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.