Major Duties: General summary: Maintains the Housing Management System to ensure the system operates effectively in order to allow students to sign up for housing and dining contracts.- Design Housing System student and staff facing templates and workflows.- Analyze business practices and develop new business procedures.- Collaborate with various departments outside of Housing to fulfill data and business needs. - Create custom reports using SQL and Telerik Report Designer. Generate reports and ad hoc reports from the Housing system to be used for planning, assessing and executing of Housing needs.- Provides first level of technical support to Housing end users.- Create business, system and staff training documents and train all Housing staff on system related items.
Minimum Qualifications: - Bachelor's degree in related field from an accredited institution.- Five years' relevant experience.- Experience installing and maintaining hardware and software. - Experience maintaining system documentation. - Strong interpersonal, written and verbal communication skills. - Programming experience.- Applicable industry certification or relevant experience.- Must be available to provide system maintenance or end-user support outside or normal business hours.
Internal Number: 352_57827
About Western Michigan University
One of the top-100 public universities in the United States, Western Michigan University is committed to being learner centered, discovery driven and globally engaged. Founded in 1903, what was once Western Michigan College became Michigan's fourth public university in 1957. Since then, WMU has undergone dramatic growth in size and stature. Today, the University offers more than 240 academic programs to students pursuing degrees through the doctoral level. More than 20 percent of its 25,000 students are enrolled in graduate course work, studying in disciplines ranging from atomic physics and graph theory to medieval literature and blind rehabilitation. Of 101 graduate offerings available, 30 lead to a doctoral degree.