The Applications Specialist works as part of the Technology Services Department to provide technical support and services for NRCC. This position is mainly responsible for packaging, deploying and updating Windows-based applications across all labs and offices on campus. The individual filling this position will also assist in maintaining security by researching, planning, and delivering required updates and patches to systems. The Applications Specialist will assist users across campus in daily help desk issues by providing in-person, remote, and phone support and will assist Network and Media services departments in troubleshooting and diagnosing problems. Other duties will include assisting with the repair, inventory, and reporting of physical equipment through various methods. This position will also assist the Technology Services Manager.
• A.A.S. in Information Technology or Computer Science • Minimum of two years' experience in a technology-related position. • Demonstrated and detailed knowledge of a variety of Windows operating systems, including servers. • Knowledge of working with Active Directory, Windows Group Policy, PowerShell, WSUS, and a variety of scripting. • Experience creating, deploying, and updating system images. • Strong interpersonal, communication, and organizational skills and the ability to deliver technical information to a wide variety of users effectively and clearly. • Excellent problem-solving skills and the ability to work independently and collaboratively on multiple simultaneous projects. • Proven ability to diagnose and troubleshoot hardware-related problems. • Experience working in a virtualized computing environment. • Flexible schedule to perform critical installs and updates outside of regular hours. • Ability to drive and lift 50 lbs.
Internal Number: 34552
About New River Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.